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Very great team, very quick to reply and even if they don't have the solution to what you are trying to achieve, they are giving you advices on workarounds.
They are constantly evolving and make sure your needs are accounted in their future app updates.
Super helpful support team. They resolved our Dynamic Pricing issue quickly, implemented the fix for us free of charge, and even helped again when the issue returned after a theme rollback on our side. Fast, clear communication throughout and such a smooth process. Really appreciate all the help, highly recommend!
Super quick and effective customer support!
Great app. Great support Jaypee was great help setting up the app and understanding features. Highly recommend. Great app if want to do discount for products for EOFY but block further coupon codes whilst app turned on.
We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns.
I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service.
Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for.
And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team.
We truly appreciate you taking the time to share this!
This app I have been using a bit for a few months now and it so far is very good. What makes it stand out is the amazing customer support. With any app you install there is a steep learning curve and they make it very easy to intergrade it into your store and easily learn what you need to make it useful and successful
Thank you for sharing your experience! We’re glad to hear Discount Ninja has been serving you well these past months.
Promotion engines can indeed have a learning curve. Our team works hard to make that journey as smooth as possible, so your feedback really means a lot!
Discount Ninja är en kraftfull app med många möjligheter, men den kan vara lite svår att komma igång med – särskilt för oss som inte är så tekniska. Jag tycker fortfarande att priset är i högsta laget, men det vägs upp av deras riktigt hjälpsamma och engagerade supportteam. Stort tack för att ni hjälper till när det verkligen behövs!
Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.
Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.
Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!
Great app normally. Very good at dealing with more complex discount setups.
We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
