Avis (243)

Note globale
4,4
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
3 décembre 2024

We love it! It has all the customizations and the team is super helpfull

Muscari Collection, S.L.
Espagne
12 jours d’utilisation de l’application
4 novembre 2024

Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!

Burju Shoes
États-Unis
Environ 2 mois d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Discount Ninja app and finding our support helpful. It’s great to know that the automation and promotion options are making a difference for you. We're excited to continue helping you grow 📈 and can't wait to see how you explore and apply more features. If you ever need assistance or have any questions, we're always here to help!

4 novembre 2024

We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.

COSMETICARY
Belgique
10 jours d’utilisation de l’application
10 octobre 2024

Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.

VP Racing Fuels Inc.
États-Unis
7 mois d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Thank you so much for the amazing feedback! The free shipping issue has been resolved mid October! 🙌 We're grateful for your patience and excited to continue helping you grow with Discount Ninja!

8 octobre 2024

We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend

Rapanui Clothing
Royaume-Uni
4 mois d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Wow, thank you for such an incredible review! 🌟 We're excited to hear you're finding the promo engine easy to use 💪

Modifié le 18 septembre 2024

Great app normally. Very good at dealing with more complex discount setups.

We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly

Afrihair
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊

4 août 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Thanks Marcus. We appreciate your kind review!

28 août 2024

We really wanted to use to use this app. It is unfortunately very difficult to use with very limited support. This impacts most of your core shopify files so if you decide to do this you really can't just go back.

Almond Cow
États-Unis
5 mois d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

Thank you for your feedback, and we're sorry to hear that you're having difficulty using the app. We want to assure you that we provide 24/7 support, and our team is always available to assist with any questions or issues you might encounter. Additionally, Discount Ninja has no impact on your core Shopify files, and uninstalling the app is as simple as a one-click process. We're here to help make your experience as smooth as possible, so please feel free to reach out to us anytime for assistance or guidance!

26 février 2025

Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!

Fender
États-Unis
27 juin 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malte
Plus de 3 ans d’utilisation de l’application
Discount Ninja a répondu 24 novembre 2024

We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀