Avis (178)
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We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.
Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.
I have been using this app for quite some time. It takes some time to learn but has a lot of options and configurations. Support is excellent, and they address all of my issues promptly.
We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.
We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀
Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you.
Tried other discount apps in the past but Discount Ninja is the one that I've found works the best.
Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes.
Would recommend.
Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.
I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.
Discount Ninja is game changing.
Stacking codes.
Discount summary display.
Cross-sells and Upsells at add-to-cart (classic would you like fries with that)
BOGO offers-- with advanced logic...
You may think, "Shopify already offers this..."
Not even close.
MERCHANDISING is crucial to customer UX. Just having an offer is not going to help sell anything. You have to communicate it. And let your customer know every step of the way about the offers.
As a merchant who was instrumental in the development of more than a few "best of breed" discount apps and modules, Discount Ninja is clearly the winner.
PS - If you insist on poking around my site -- please know I am also using a best-in-class popup app to help with add-to-cart upsells... IN ADDITION to DN.
[update 2+ years later]
I don't have much to add besides "Discount Ninja for the Win!"
I am now using Rebuy WITH DN for crazy powerful promos, and most importantly, customer UX.
The DN developer continues to improve the product -- OS2 compatible now.
Can I give an app 100 stars?
Thanks for your feedback! I believe you are correct, the secret sauce is in the combination of merchandising (our building blocks) and the rich features of the special offers the app allows you to configure. Merchants who combine these two aspects of the app see excellent returns!
Lots of promotions types and flexibility to create the promos at product level and cart level.
Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.
This app allows us to do more types of promo combinations than any other app out there. Fast customer service and awesome lead developer help with any issues that come up. All apps have some issues, even the big ones but Discount Ninja is the best we've found.