리뷰 (245)

전체 평점
4.4
평점 수준당 개수
  • 평점의 79%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 13%가 별 1개입니다
2021년 2월 3일

I requested a refund as their app did not work once with my theme. I have paid them 3 times in a row and their app did not work. Their support was terrible and took to long to work on my store properly. I can't pay for a app if it does not work and can't just pay for support.

Imam Carpets - Online Shop
파키스탄
앱 사용 기간 대략 2개월
답글 Discount Ninja개 2021년 2월 8일

Hi there! We have reviewed the charges for the app applied to your account by Shopify. You received one charge only. You installed on November 28, 2020 and uninstalled on ...

2020년 7월 5일에 편집됨

I installed the app and then tried to install companion app so that, along with the automatic discount, I could offer a discount at checkout. The app hides the discount field at checkout and a companion app needs to be installed in order to correct that. I attempted to download and install the companion app three or four times. Each time I was redirected to a url that didn't exist.

I emailed ...

American Classic Coffee
미국
앱 사용 기간 대략 1개월
답글 Discount Ninja개 2024년 11월 24일

Thanks for your review. Since February of 2023 the app uses native Shopify functions to apply discounts for a smooth and seamless experience. You'll be pleased to know the ...

2019년 12월 29일

This is my first ever review for an app for Shopify. First I want to say this app is totally a joke to use - it offers a function called 'tier-discount' that allows you to set different discounts at multiple tiers of a customer spent in one transaction. I have set two conditions of a fixed discount amount at two levels at first, but the system converted the discount into percentage discount by ...

WILLS JEWELLERY
홍콩(중국 특별행정구)
앱 사용 기간 29일
답글 Discount Ninja개 2019년 12월 29일

Thank you for your review. The tiered promotion are indeed a fantastic feature of the app allowing you to grow the amount your customers spend on your shop!
This technique ...

2020년 12월 17일

Please don't use this app. I could go down a laundry list about why this is the world's worst app. Seriously stay away

AMMA Healing
미국
앱 사용 기간 24일
답글 Discount Ninja개 2020년 12월 18일

Hi there,

Sorry to hear you had a bad experience using the app.
I'd be very interested to hear more about your experience to understand what issues you may have encountered.

...
2018년 11월 28일

We had an exceptionally frustrating experience with this app. We used it to launch a huge Black Friday sale with a threshold discount (buy $150 get X% OFF, buy $250 get Y% OFF). The discounts were supposed to automatically populate based on the cart totals for customers. We correlated our FB ads and all social media along with a huge email push to promote. The app CRASHED the night we launched ...

Holistic Habitat
미국
앱 사용 기간 23일
2020년 2월 26일

I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.

Vivid Root
미국
앱 사용 기간 15일
2024년 1월 31일

Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

LONDA
일본
앱 사용 기간 14일
답글 Discount Ninja개 2024년 3월 31일

We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.

Your feedback is ...

2020년 5월 27일에 편집됨

Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.

Danger Close Apparel
미국
앱 사용 기간 12일
답글 Discount Ninja개 2020년 6월 24일

Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our ...

2020년 4월 6일

I would love to be able to use this app seeing as Shopify somehow still doesn't allow stacked discounts, but in the few days I was running it on my site, there were multiple issues and no response from Support. Products that weren't included in my offers were getting discounted and customers were able to use discounts more than once, even though this is not what the settings on my offer specified ...

Munk Pack
미국
앱 사용 기간 11일
답글 Discount Ninja개 2020년 4월 7일

Hi there team Munk Pack,

Very sorry to hear that your experience has not been good. We are indeed supporting many, many new customers due to COVID-19. We're doing our best to ...

2021년 3월 11일

After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. ...

Amino Co. Supplements
오스트레일리아
앱 사용 기간 11일
답글 Discount Ninja개 2021년 3월 17일

Hi there Michael,

Thank you very much for your detailed feedback. Very sorry to hear you had a poor experience setting the app up.

The setup on themes, including Turbo, with ...