Omtaler (242)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 79 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 13 % av vurderingene er 1 stjerner
3. oktober 2023

Looking forward to coming back to review in a few months whenever we have more time with the app. I have been pleased with the set up and demo call with the app. Bart was very helpful in answering all of my questions and assisting with my concerns.

Shop 4-H
USA
15 dager bruker appen
26. februar 2020

I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.

Vivid Root
USA
15 dager bruker appen
3. september 2020

Discount Ninja app has a variety of discounts I am looking for. It is fab! I am not sure how many income it will generate yet since I haven't run the big promotion. However I am sure they provide excellent customer service and they do listen to you!! This is the core value. Fixing the problems you encountered and act very fast. Thank you the top notch service provided by team, especially Bart and Eloy!! I will come back for the product review. Wish me luck!!

Cottex | 澳洲歌婷
Hongkong SAR Kina
14 dager bruker appen
31. januar 2024

Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

LONDA
Japan
14 dager bruker appen
Discount Ninja svarte 31. mars 2024

We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.

Your feedback is crucial, and we're dedicated to resolving compatibility issues. As suggested before, we're happy to extend your trial and collaborate on solutions. Your satisfaction means everything to us. Thank you for your understanding.

23. november 2018

Best discount app ! Very easy to use, and provides a lot of settings that help you custom your discount as desired.
Also an amazing support team, specially Bart who help me set everything up for black friday sale. Now everything is running perfectly. I totally recomand it !

Rivieras World
Frankrike
13 dager bruker appen
23. november 2017

Really good support and the app works well. We don't need it on an ongoing basis at this stage, but will definitely use it again in future.

Sw Usd Shop
USA
12 dager bruker appen
23. mars 2021

This app has been a life-saver! I had a unique need to have discounts auto-apply when a customer landed on a specific page and Discount Ninja helped me FINALLY get this to work! They also set up Dynamic Pricing for me (a free feature if you request it). But, more than anything it is their customer support that is FANTASTIC! They helped me find a way to make their app do what I need. They trouble shooted with me to get the dynamic pricing working. They even talked to support for another app I was having trouble integrating with (PageFly) and they worked it out with them FOR me. In the tech world it is RARE to find this level of service. WELL DONE and thank you!

TransformationAcademy
USA
12 dager bruker appen
Redigert 27. mai 2020

Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.

Danger Close Apparel
USA
12 dager bruker appen
Discount Ninja svarte 24. juni 2020

Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our app. Having said that, we acknowledge our support team failed to notify you after setting up Dynamic Pricing on your theme. We have since improved our procedures to avoid this from happening. We’re sorry your experience with the app has not been the best one and we’ll use your feedback to continue improving how we provide the best support possible to our customers.

20. oktober 2020

First I have suffering from some problem. But Ninja has chat support to resolving the issues. So thanks Discount Ninja and all members for resolving my problems. Now I can go through paid plans. Thanks a lot.

Raven's Way - Pathways to Discovery
USA
12 dager bruker appen
Discount Ninja svarte 4. november 2020

Happy to hear our support team was able to help you get started!

22. april 2018

Absolutely Awesome!! I am very impressed with the Discount Ninja's functionality (no more creating discount codes!! Yay!!!) and even more impressive is the awesome support team that is (literally) always ready to help you.

I installed the app myself and was unable to get around a couple of styling aspects. So I emailed the support team expecting then to respond the next day. Instead I got a response within 10minutes and after a few email exchanges, they helped me resolve all the issues I was facing. (They even made a few code changes themselves!).

Strawbie Collections
Australia
12 dager bruker appen