Discount Ninja Promo Engine

Very complete app to run offers with lots of promo options and very detailed settings. Customer support is even better. Great experience so far. Recommended app

Initially, i had issued setting up the app and after some time Bart from discount ninja helped me set everything up. But without his help, i dont think i would get it working correctly. Looking forward to expanding the functionality to other promotions

Excellent app. I use it to run secret sales to my VIP customers and do A/B tests on pricing. It works great. Finally i can give a unique discount code to each client THAT expires after x time, so i don't need to worry about coupons being distributed everywhere on the web. Brilliant.

The developer continues to add really great features. Really great support. I cannot wait for the reports to become available.

By far the best discount app on Shopify marketplace and I have tested a lot of them.
Dynamic pricing for products that are added dynamically on pages could be a fantastic feature.

The best Shopify app you can find for adding multiple discounts to your store. I recommend it to any merchant who is willing to add these kinds of capabilities and to install it with patience. Their support team is awesome and you'll need their help to get the full features of it. Limoni Apps Team has created one of the most powerful apps to add discounts to your store.

EDIT (after recovery support provided by Bart):
It was a good turnaround after the shaky support earlier. We love the app, and thanks for the recovery support. We would still recommend the app to others, but please do improve the customer service so we do not have to resort to complaining to get our voices through to you. :)

EDIT (After Bart replied to our review): You have our email address. You can reach out to us directly from there. And stay committed to your promise by replying to us quickly regarding our issue (which you already know about) instead of sending a generic reply on our review and asking us to call you. Further reinforces our point on being hard to reach. Also, what's the point of having us send you an email (YET AGAIN!) and not replying further? Looks like you still don't get it.... and this reply is just for show.
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Don't get me wrong. The app is fantastic. We would have become a loyal customer- BUT we experienced the worst ever customer service which really is a shame for such a good app. We contacted multiple times for a customized plan, but we only got generic, roundabout answers from the support team. There was ONE time that Bart replied to us but when we replied (within a day), we got back to square one waiting for the honorable Bart to reply us (it's been a month and counting since our first email, multiple followups and no solutions received.)

You could have just give us a discount code or something to tide this period over while you sort through your issues, and you'd have gotten a happy customer who'd be happy to wait it out. But, no. You chose to offer ZERO solutions, a KING of a CEO that is impossible to reach to, and customer service that just bounces back and forth and wastes everyone's time.

Customer service is one of the most important keys to a successful business. I'm afraid at the rate of customer service you're providing (irregardless of the number of cases you're handling), if you don't treat your loyal customers with the care they should receive, then you'll have a lot of negative reviews, high abandonment rate of your app, and many wasted opportunities.

In the 3 years I have now worked with Shopfy, the team behind Discount Ninja are by far and away the best App developer I have worked with. Not only is their App well-designed and robust, it is great value.
The final piece of the puzzle is the above-and-beyond customer service from the entire team. 6 stars!
Well done guys!

good for Ninja bad for Shopify
should have been part of the platform
100% coverage of all aspects I could have thought of. I didn't know about it, I stumbled upon it by mistake. the only problem I have I can't evaluate its influence on site speed ???

One of the best most valued apps out there for your online store. Hans in customer service is a star who's always there to help and does the job perfect.

The customer support is amazing! I needed a bit of advice and it was immediate and worked perfectly!