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I've been using this app for a good year+. The DN support team is always quick to answer any questions and update any request I have. I highly recommend using their app for all your promotion needs.
Easily the most fully featured discount engine there is. I haven't been able to find anything that can even match its functionality. Drawbacks are that it can't be used along with certain built-in Shopify discount types and certain apps, but the app itself technically invalidates the need for those. Support is really solid, too.
Thank you for your review and for sharing your experience. We're glad to hear that you find our app to be one of the most feature-rich discount engines available. We understand that there are some limitations with certain Shopify discount types and apps, but we're happy that our app's functionality helps address those needs. We also appreciate your positive feedback on our support team. Thanks again for your valuable input.
Discount Ninja är en kraftfull app med många möjligheter, men den kan vara lite svår att komma igång med – särskilt för oss som inte är så tekniska. Jag tycker fortfarande att priset är i högsta laget, men det vägs upp av deras riktigt hjälpsamma och engagerade supportteam. Stort tack för att ni hjälper till när det verkligen behövs!
best support, perfect app!
Great app normally. Very good at dealing with more complex discount setups.
We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Really helpful team of people. Would strongly recommend.
Marcus
Thanks Marcus. We appreciate your kind review!
We love it! It has all the customizations and the team is super helpfull
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.