Discount Ninja: 10+ promotions , 224 則評價
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Very happy with this app, i have been using the site wide discount popup and it has been converting very well. I love the layout, it looks professional and the fact that it has a timer for the code is great! Love it and would definitely recommend it :)
Great app that you can trust 100%. Very cooperative technical staff and exceptional customer service experience
I used this app to combine discounts plus show discounts on product pages. It works great. I have a less common theme which caused some issues. Discount Ninja support was extremely helpful and they even set everything up for me.
C'est super comme application. Et l'équipe très présent. J'ai rencontré un problème entre cette application puis une autre que j'utilisais. La programmation de la 2e n'était pas bonne. Les 2 équipes ont travaillé ensemble pour résoudre le problème. Je vous la recommande, sachant que si vous rencontrez un quelconque problème l'équipe vous aidera à le résoudre au plus vite.
One of the few apps that deliver's on its promises! I am pretty sure it will become a huge success soon. The app itself is phenomenal, very innovative and the dynamic pricing feature is indeed unique in its form. I totally recommend it to everyone! Furthermore, the support is awesome and does a great job.
Thank you!
Jakob
The app is user friendly. I spent 5 mins to get use to it. This app has all the features you need to start your site. There are so much more you can explore and add on to your site. Endless features and promotions you can create tailor to your site. Play around with the colors and settings to get how you want them to look. You are able to edit and design everything in this app. I tried the free trial for few days. Once you sign up the feature is totally different. And it is exactly what I want. I have been looking around to find apps that provide all these options. This one almost does everything that couple apps add together. And they get back FAST!
Thank you for your review. Happy to hear you are enjoying the different promotion types and the rich configuration options of the app!
The app did not end up being a good fit for us, but the customer service was great and was able to find a custom solution to each of our problems.
Apps is great doing 90% what we wanted to do.
But get trick / annoyed, It doesn't support Shopify POS, but when you search on shopify app store, when I check only support POS it show up as an ad.............. It's very confusing.
Sorry to hear that your experience installing the app was confusing.
Discount Ninja can indeed not be used to discount products via Shopify POS.
This is documented in the FAQ section on this page.
We work hard to include as many features as possible in Discount Ninja and appreciate your constructive feedback.
We hope to earn your 5-star review soon!
Discount Ninja is not working. I sent a news letter and all of my VIP costumers aren't able to buy with discounted prices. It generated a lot of frustration from my costumers and now because of your **** plug in we have to deal with a lot crap.
We're sincerely sorry for the inconvenience and frustration caused by the recent issue with Discount Ninja. Rest assured, we take your feedback seriously and are actively investigating the problem to ensure it's resolved promptly. Your satisfaction is paramount to us, and we're committed to making things right. Please reach out to our support team for immediate assistance. Thank you for bringing this to our attention.
We used discountninja on all our 4 shopify stores as it can help to create a satisfying automatic coupon. Whilst I found this brings us a lot of trouble 1. customers cannot receive order confirmation email as discountninja created draft orders a lot 2. Discountninja unreasonablely gave out super big discount to our customers, which result in that our customers can get products at 0 dollar or super low price. That caused us a big loss. And when we contacted discountninja, they just told us it's shopify problem without solving it for merchant. So in order to maintain our store in good condition, we have to uninstall Discountninja. Everyone, mind before you install it.
Hi there Govee, we're sad to learn that you have decided to uninstall the app. We hope you will re-evaluate using the app once Shopify fixes the bug that impacted your order confirmation notifications.
With regards to the first issue ("1. customers cannot receive order confirmation email"): this **only** impacts customers who choose to use our "stack a discount code in the checkout" feature. This feature is off by default and the limitations related to this feature are clearly marked in the app.
When using this feature (off by default), it is a known limitation that some customers, due to a Shopify bug, find that some order confirmation notification emails (based on the standard Shopify template) are not sent out after an order is completed. Discount Ninja (by default) uses the official Shopify Draft Order API to prepare a checkout. This issue has been brought to Shopify's attention in May of 2021 and the Discount Ninja team has worked with Shopify throughout the last six months to help investigate this issue. As of November 2021 Shopify has not yet resolved this issue. We understand that this problem, for the customers that are impacted, can be problematic. We advise customers that run into this to use an alternative solution to send out the order confirmation email for the time being, such as, for example, Klaviyo. An alternative solution is to switch to our discount code based checkout, which is not impacted by this Shopify bug, as we have discussed in our call with Govee on this topic.
With regards to the second issue ("2. Discountninja gave out super big discount"): as discussed in our call, when using the discount code mode, the app combines all offers redeemed by the customer into a single discount code. The app allows you to configure which offers can combine to protect against providing a larger discount than expected. Our customer service team can assist in setting this up properly to avoid any issues.