評論 (243)

整體評分
4.4
各級評分數量
  • 79% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2021年2月3日

I requested a refund as their app did not work once with my theme. I have paid them 3 times in a row and their app did not work. Their support was terrible and took to long to work on my store properly. I can't pay for a app if it does not work and can't just pay for support.

Imam Carpets - Online Shop
巴基斯坦
使用應用程式 大約2個月
Discount Ninja 已回覆 2021年2月8日

Hi there! We have reviewed the charges for the app applied to your account by Shopify. You received one charge only. You installed on November 28, 2020 and uninstalled on ...

編輯時間:2020年7月5日

I installed the app and then tried to install companion app so that, along with the automatic discount, I could offer a discount at checkout. The app hides the discount field at checkout and a companion app needs to be installed in order to correct that. I attempted to download and install the companion app three or four times. Each time I was redirected to a url that didn't exist.

I emailed ...

American Classic Coffee
美國
使用應用程式 大約1個月
Discount Ninja 已回覆 2024年11月24日

Thanks for your review. Since February of 2023 the app uses native Shopify functions to apply discounts for a smooth and seamless experience. You'll be pleased to know the ...

2019年12月29日

This is my first ever review for an app for Shopify. First I want to say this app is totally a joke to use - it offers a function called 'tier-discount' that allows you to set different discounts at multiple tiers of a customer spent in one transaction. I have set two conditions of a fixed discount amount at two levels at first, but the system converted the discount into percentage discount by ...

WILLS JEWELLERY
香港特別行政區
使用應用程式 29天
Discount Ninja 已回覆 2019年12月29日

Thank you for your review. The tiered promotion are indeed a fantastic feature of the app allowing you to grow the amount your customers spend on your shop!
This technique ...

2020年12月17日

Please don't use this app. I could go down a laundry list about why this is the world's worst app. Seriously stay away

AMMA Healing
美國
使用應用程式 24天
Discount Ninja 已回覆 2020年12月18日

Hi there,

Sorry to hear you had a bad experience using the app.
I'd be very interested to hear more about your experience to understand what issues you may have encountered.

...
2018年11月28日

We had an exceptionally frustrating experience with this app. We used it to launch a huge Black Friday sale with a threshold discount (buy $150 get X% OFF, buy $250 get Y% OFF). The discounts were supposed to automatically populate based on the cart totals for customers. We correlated our FB ads and all social media along with a huge email push to promote. The app CRASHED the night we launched ...

Holistic Habitat
美國
使用應用程式 23天
2020年2月26日

I tried this app and it didn't work. They reached out and supposedly fixed it, however today I've had 2 sales where people got their entire order for free due to some screw up with this app. Uninstalling, I'm done. Don't bother contacting me.

Vivid Root
美國
使用應用程式 15天
2024年1月31日

Customer service is the worst.
They send me text with childish content that doesn't seem like a businessman.
There is a high possibility that some problems will occur when installing the app.
Therefore, customer service is very important.
This app is not recommended.
If you encounter any problems and some errors occur, there is a high possibility that you will regret implementing the app.

LONDA
日本
使用應用程式 14天
Discount Ninja 已回覆 2024年3月31日

We're sincerely sorry for the difficulties you encountered, especially with the integration with the Transcy app to help you with Japanese text and currency.

Your feedback is ...

編輯時間:2020年5月27日

Opted for them to instal the code, but they ruined my theme! My checkout button became disabled, so I lost sales all day. I reached out to customer serivce, but no one ever got back to me. In fact, I'm not sure if they ever finished installing the code because they never communicated with me. After two days, I gave up.

Danger Close Apparel
美國
使用應用程式 12天
Discount Ninja 已回覆 2020年6月24日

Hi there, as discussed in the many emails we exchanged the issue was caused by another app you had installed. As shown in the video we shared the issue is unrelated to our ...

2020年4月6日

I would love to be able to use this app seeing as Shopify somehow still doesn't allow stacked discounts, but in the few days I was running it on my site, there were multiple issues and no response from Support. Products that weren't included in my offers were getting discounted and customers were able to use discounts more than once, even though this is not what the settings on my offer specified ...

Munk Pack
美國
使用應用程式 11天
Discount Ninja 已回覆 2020年4月7日

Hi there team Munk Pack,

Very sorry to hear that your experience has not been good. We are indeed supporting many, many new customers due to COVID-19. We're doing our best to ...

2021年3月11日

After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. ...

Amino Co. Supplements
澳洲
使用應用程式 11天
Discount Ninja 已回覆 2021年3月17日

Hi there Michael,

Thank you very much for your detailed feedback. Very sorry to hear you had a poor experience setting the app up.

The setup on themes, including Turbo, with ...