Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable promotional features, including multi-level and automatic discounts, which can enhance conversion rates and sales. However, it may be challenging for beginners and could present compatibility issues with other apps and devices. Some merchants reported glitches and problems with discount display and automatic application. The app doesn't support Shopify POS and might slow down site speed. Despite these drawbacks, the customer support is often described as responsive and helpful.

November 14, 2023

The best App for simple and complex promotions with the best support ever

Mustela Italia
Italy
Over 1 year using the app
October 3, 2023

Looking forward to coming back to review in a few months whenever we have more time with the app. I have been pleased with the set up and demo call with the app. Bart was very helpful in answering all of my questions and assisting with my concerns.

Shop 4-H
United States
15 days using the app
July 3, 2023

All I can say is GREAT customer support. The app is very robust, so there are many different ways that it can be configured. It's a bit of a learning curve, but once you get it...it's NICE!!! But we were able to things moving within a couple of days after the support team did everything to make sure the app was configured correctly. They even recommended a 3rd party filter app which is compatible with the dynamic pricing.

Gritty Soul
United States
26 days using the app
May 1, 2023

good for Ninja bad for Shopify
should have been part of the platform
100% coverage of all aspects I could have thought of. I didn't know about it, I stumbled upon it by mistake. the only problem I have I can't evaluate its influence on site speed ???

Morena
Israel
About 2 months using the app
July 19, 2023

Very helpful support team!

They are very quick to respond, whenever an issue arises or if we have any questions regarding the plugin.

Would highly recommend

MyCoffeeCup
Germany
5 months using the app
September 21, 2023

App is great for complex discounts and the service is fast.

Swimming Pool Discounters
United States
5 days using the app
March 22, 2018

This is an awesome app that allows you to send a special link that will discount your product to the link holders only! Works great in social media, email, the works. The support team.. IS FABULOUS. They will set this up for you on your site even for the trial version, FREE. You want this app!

Hydropro Sales
United States
Over 5 years using the app
September 30, 2017

Super powerful app.

Finally I can run multiple campaigns at the time BUT showing the right discount to the right customer profile.

Targeted segmentation per country, client type (i.e past customer, new customer, prospect, etc) is super easy AND so is tracking which campaigns were more successful with nice looking charts.

The personalized coupon generator is quite an amazing feature too.

The support is A++. Try it, you will not regret it.

Bonapiel
United States
Almost 5 years using the app
Edited April 13, 2023

Just want to reiterate that this is a wonderful tool. Flexible, easy to implement, works on both product and order level, handles promotions for different type of customer, retail and wholesale, volume discounts, and much more!

The best support team ever! They are on top, they are fast, and they want you to succeed. After trying different discount tools, Discount Ninja is the real deal! Make no mistake with fancy marketing from other discount apps at Shopify. If you try, you will understand the advantage. Love it!

SmartBuyWines.com.br
Brazil
Almost 5 years using the app
August 24, 2020

This app is intuitive as Shopify apps go, but the shining star of the entire experience was Bart, who went out of his way to help me with an issue on my store. He is a tremendous asset to this app. The pricing discounts are also very deep and varied, it will help you to make better discounts, for sure.

LuckyBird Boutique Blanks
United States
About 4 years using the app