Reviews (235)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating complex promotions such as multi-level discounts and BOGO offers. It supports both product and cart-level discounts, including features like stacking discounts and dynamic pricing. Integration with email marketing platforms enhances its utility for targeted promotions. Merchants appreciate the automatic application of discounts, which boosts customer satisfaction. The app's performance is noted to be excellent, effectively meeting promotional needs. Support is highlighted for its responsiveness and helpfulness, with staff available outside typical business hours for timely assistance.

June 27, 2024

We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.

Retail International Group
Malta
Over 3 years using the app
June 2, 2024

able to do most of the promotion we run in store & see the promotion results.

However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6.

Overall would recomend as this app has helped us with plenty of promotions we want to run.

JAPAN HOME SINGAPORE
Singapore
About 3 years using the app
June 5, 2024

Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!

Boardroom Socks
United States
Over 1 year using the app
August 4, 2024

Really helpful team of people. Would strongly recommend.

Marcus

Against The Grain Furniture
United Kingdom
Over 4 years using the app
May 16, 2024

Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja.

There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product.

If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.

Scent Lodge
Canada
Over 1 year using the app
May 12, 2024

We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.

Cha May Ching Museum Boutique
United States
Almost 4 years using the app
June 8, 2024

Very Helpful and respond pretty quickly to questions.
Thanks again for the help.

ITA Sports

ITA Sports Shop
United States
Over 4 years using the app
June 3, 2024

I got the great support from the support team very quick too solve the issue was encountered.

Strong recommended Discount Ninja app !

加拿大紫金堂-Tasteforlife-女性機能食補的養生專家
Canada
About 2 years using the app
April 15, 2024

The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.

Aquadash
Australia
Over 1 year using the app
April 1, 2024

Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps.
When needed, technical support is expedient and on target.
Used continuously for the past 2 years and no plans to change.

Thanksgiving Coffee Company
United States
Over 2 years using the app