Booster: Discounted Pricing , 417 reviews
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This was incompatible with Booster Apps Wholesale Hero and they wouldn’t work together. Customer service was extremely slow to respond, 3 or more days to hear back from them. And when we did they didn’t answer our questions. They were unprofessional and seemed to not care at all that their apps were not working together on my store. So I found even better apps through Supple Apps. They’re customer service was excellent and they customized a solution for me within two days.
used this app before sure does help sales got it on two of our stores now and it is easy to use please do yourself a favour get it
I'm testing the app in my store, the looks are very good and intuitive I hope it works to help boost sales.
I had to re-synched again to work. And as soon as it was initiated i made a sell right away. Else it works very well
Doesnt always work. many customers cant get the discount which makes my conversion rate drop. not getting help from booster apps. e
The app itself is good but their support is non-existent.
In the beginning I've had a technical issue that prevented the discount codes from working when entering them via the cart page and it took them very long to fix it, then I simply asked them to make a small part of text bold, which I'm sure would have taken them 2 minutes to adapt. 2 weeks later it's still not done and not even an expected time window.
Their email address is a black box and if they happen to answer after more than a week they either ask a useless question that was already solved before, misunderstand something that you wrote them or answer your questions only partially and then you can wait another week for a reaction.
If you're spending a lot on ads I wouldn't rely on them.
Update 26.09.19: About 2 weeks after the review there is still no reaction from them. It's impossible to get any support from them. I'm losing my patience and am amending my review from 2 to 1 stars, as it's starting to get ridiculous.
Very Good App. Works great and easy to set up
just installed. Looks good so far.
Who runs this app? I contacted support because discounts did not work when checking out in certain currencies. They asked me to change my currency converter to the one they recommended, I contacted my currency exchange support team then and they told me to ask shopify. I contacted shopify and they indeed told me the problem is with this app. I will be removing and switching ASAP. I removed my old currency converter too and changed to the one they suggested, NOT WORKING! Customer support has IGNORED my emails for 10 days now. No thank you, my customers do not wait 10 days.
Update: After the review they reached out to me and gave me a free for life plan due to the "misunderstanding" and they promised to fix my issue. Got the free plan, waited a few days only to find an email today saying they didn't support multi-currencies which to me sounds like UTTER B******T! I checked my orders, they COMPLETELY broke multiple currency support for the currencies that WERE working fine before I contacted them. I had to refund a BUNCH of customers this morning, deleted this app and have found alternatives. Not to mention, I got another email today (a reply from the chain of emails that started from before I posted this initial review) of another customer service agent telling me I cancelled my plan a few days ago and THAT is why it was no longer working.
I wanted to laugh out loud. Not only did I have their free for life plan that was in the chain of emails which should have been read, but the discounts were working, only EXCLUSIVELY for USD now. Of course, according to my orders the support for the currencies that were working stopped on SUNDAY, I was only informed on MONDAY (apparently that they never worked or supported multi-currencies, but they did).
lovely app, definitely does make it easy for you to set up and love how it was set out for you as well.