Overall rating Based on 2807 reviews
What a silly app. unlogical upsell options. Popups doesn't show up. discounts are not calculated correctly. no combination possible. don't waste your time on this app..
After the company's reply:
Yes I did ask for support. No answer here for most of my questions.
Hi there, sorry to hear you were having issues with the app. This is more than likely a custom theme issue. I can see you didn't reach out for help before posting your review but I'd be more than happy to help you if you'd like click the Get Support button on this page.
**Issue was not solved by developer over direct email support, it was fixed by ourselves. Would have removed my review after fixing it but you are lying on reviews now :( **
Put a "Liquid error: Could not find asset snippets/booster-common.liquid" error on my header on every page of my website that cannot be removed. I've removed the app and every file related to it and it is still there.
*I've had to search my theme.liquid file for every mention of "booster" and removed those lines manually. The error is now finally gone. The app did not even work when I had it installed. The popup would not appear after troubleshooting.*
UPDATE: Issue was fully resolved with the merchant over direct email support.
Hi there, so sorry there was an issue here 😔 This issue has been fixed, I've sent over a detailed email but am yet to hear back. Cheers, Stuart
Sorry to hear about the hassle here :( If you'd like to leave a support ticket or email me directly at email@example.com, I'll get this solved for you asap. Cheers, Stuart
i tried using this app for my store but i dont really like it. the upsell popup doesnt appear at all and the upsell popup that should pop up in the cart appears like 5 out of 10 times
Catnip Wall Ball
This app ruined my store (Brooklyn theme). When I uninstalled it my store had all sorts of errors and the slide out cart did not work. Do NOT install this if you use Brooklyn Theme.
White & Green
So far awful experience with this app. It was clashing with code which meant two weeks of us trying to find out how to make the app work. I asked them to extend the free trial and they said no, so we have been paying for an app that does not work. I finally got rid of the clashing code and have been waiting all day for customer service to reply because the offers are still not showing. It is so annoying to be paying for something that is not working and to be waiting SO long for a reply from the team. They do not have a live chat function and have not been a help so far.
Cali Lush Lashes
Disclaimer before you buy this app!!! I am very disappointed in their upsell pop up feature. I sell to USA, Australia, Canda, Uk. The upsell pricing does not reflect the customers country pricing it will only show usa pricing hence i have lost alot of money on ads because of this. I have reached out to support and this is my 4rth day with them trying to get this resolved or if they even have a solution. They will just write a one response daily and leave me hanging. DO NOT WASTE MONEY ON THIS APP. ILL REVISE THIS REVIEW IF THEY CAN FIX THIS FOR ME.
Ma p'tite Parure
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DO NOT PURCHASE THIS APP, I have an ongoing issue that was supposed to be fixed and I went in to modify something today and the issue has not been resolved. I have multiple stores and will be deleting from all shortly as soon as I find a replacement today. I have emailed support multiple times that the dashboard does not work. They push you off over and over and then when you go to modify it might work for 5 minutes (after refreshing for 20 minutes straight) and then will go down again. I have been patient multiple times but this is costing me thousands in revenue! If you need an app that will perform correctly and support that will actually help you if there are bugs THIS APP IS NOT FOR YOU.
Installing it broke my site and no support received from the company, very disappointing experience...
Raw Threads Athletics
I normally never give a bad review, as there is always a level of understanding that things don't always work. But if your app is going to damage my theme to the point where my site cannot load it's home page or product pages and there is no sense of urgency to help fix it, then I have to give it a 1 star review. I Caution all to check with your theme developer before installing.