Booster: Discounted Upsells , 1.491 avaliações
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So far awful experience with this app. It was clashing with code which meant two weeks of us trying to find out how to make the app work. I asked them to extend the free trial and they said no, so we have been paying for an app that does not work. I finally got rid of the clashing code and have been waiting all day for customer service to reply because the offers are still not showing. It is so annoying to be paying for something that is not working and to be waiting SO long for a reply from the team. They do not have a live chat function and have not been a help so far.
Have been using this app for 4 months now. Created about 20 upsells, and now they all just gone. Have to do everything from the beggining. Keeps lagging aswell.
Disclaimer before you buy this app!!! I am very disappointed in their upsell pop up feature. I sell to USA, Australia, Canda, Uk. The upsell pricing does not reflect the customers country pricing it will only show usa pricing hence i have lost alot of money on ads because of this. I have reached out to support and this is my 4rth day with them trying to get this resolved or if they even have a solution. They will just write a one response daily and leave me hanging. DO NOT WASTE MONEY ON THIS APP. ILL REVISE THIS REVIEW IF THEY CAN FIX THIS FOR ME.
Been messaging for several weeks trying to get a bug worked out and it's still not fixed, of course they still charged me the $29 monthly fee. They really need to get their customer service in order.
I just tared using it lets see if it works
Not user frendly..........................................
How do I get this to work? I am testing all apps to make sure they are performing as said before my store goes live. I purchased a product from my own store and this app did not s how up to cross or upsell me any other products.
1. you charge too much. 2 you force me to leave a review. not happy
Horrible customer service they take forever to respond. You cannot split test offers, there is no data they give you on the upsell. I actually noticed this upsell lowered my conversion rate. I would recommend going with Bold Upsell or an upsell offer that has more data they present to you
Customer service is a real DISASTER, I have waited too much time to get an answer from them and my trial ran out in this period. Their response time takes more than a week and they are not trying to solve the issues, they suggest me to remove my product variants to run the app correctly. UNBELIEVABLE. Would definitely not recommend!!
UPDATE:
After our comment, Booster Apps contacted us and offered the app %100 free of charge and get it up and running. We thought that our complaint finally reached to the right people. However after several emails and several months, still no response from them.
We want you to know that you can not get support when you have a problem. Not recommended...