Booster: Discounted Upsells , 1,491 reviews
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showing pricing wrong, i noticed after many days, i don't know how many buyers i have lost, i sent mail to support, but didn't get any reply, waste of money :(
customers can only see offers if they click on view cart, ONLY
so if the customer added a product to their cart and wanted to checkout, he wont be able to see the upsell offers, what a horrible experience!!
We trialled this product, and it had no results for us. We contacted booster apps, and tried something different. Contacted again before the trial period end, and no response. So uninstalled the app 4 days out of trial period after giving up on a response. And still got charged for an uninstalled app.... May work for some but had no impact at all for us.
0 Support. Product Names appear with html code ? does someone know how to fix this ? 19.99 $ for bad support ....
I have added this app to my store and its not working, customer support is horrible sent few emails already and no one got back to me. I have paid for this month as well. I want a full refund and I have deleted the app as well. Not recommended
Update reply March 22nd, 3:20pm:
It looks like one of our emails could have ended up in your spam folder. We've requested a refund through Shopify for your most recent charge. We're so sorry for your experience using the app! Feel free to reach out anytime to james@boosterapps.com and I'll personally make sure you're well taken care of.
Initial reply March 22nd, 2:30pm:
Thank you so much for your feedback, and I'm so sorry for the trouble contacting our Support team. I can see you sent an email on March 17, 11:52am and our team replied on March 17, 2:15pm. Checking the logs on our end, it looks like the email was delivered, but we don't have confirmation it was read or processed by your mail server.
Besides this hiccup, our team has sent you another email to try and sort this out and give you a hand with the app. Looking forward to resolving this for you!
1st off having you review an app before using it is a turnoff right away.
2nd off after having the app for 1 week I have now deleted it due to HORRIBLE customer service.
The app kept showing my offers to customers every time the item was viewed in the cart and is very annoying on mobile. I had the decline offers set to 7 days which clearly did not work.
Very disappointed and now I have a $14 charge as I am right outside the free trial.
Please refund, I'm not ready to use this app now
i used this application.HE IS VERY BAD i just tested 7 days and i've canceled because he is not good
next time don't force me to give a 5 star
The price / quality ratio is bad, on top of that they try to force us to put 5 stars with a false link which is only triggered when we click on 5 stars. Really pitiful as a step ...