Discounty: Bulk Discount Sales
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very good Support. The app team helped me by chat to find the correct settings in my campaigns and explained the differences very quickly.
thank you very much for your support
Really nice app with convenience and easy operation. Support team is really helpful. Miles help us with some problems that are hard to find, being patient and kind, making sure our campaign could go well. Recommend!
best app for discount campaigns
Customer service team are super helpful and go above and beyond to help - picked up something that wasn't right on my website and helped me to fix it. The app itself is also super easy to use and was exactly was I was looking for.
Great app to use with my shopify store. Speedy communication with the Discounty team if you need to ask questions or get help.
I would especially like to thank the attendant Melika who helped me in an incredible way, very attentive and competent, she resolved my problem quickly
Very easy to use and meets our needs for a tiered/multi-faceted sale - support is incredibly helpful! I highly recommend this over any of the other discount apps out there.
After cancelled they still keep billing me! Horrible
We apologize for the inconvenience you experienced. According to Shopify's billing policies, recurring app charges are generated at the start of each billing cycle. This means that a charge will appear on your bill even if you uninstall an app mid-cycle.
We have verified that no further payments were processed after your uninstallation. Despite this, we understand the frustration this has caused and are committed to issuing a refund.
We have reached out to you via email to resolve this issue promptly. Your satisfaction and trust are our top priorities.
I was having a minor issue setting up my Bulk Discount campaign and decided to use the chat feature for assistance, not expecting help so late in the day. To my pleasant surprise, I received immediate assistance from Nareh, a chat team member. She quickly resolved my issue and provided wonderful service. This level of support is highly appreciated. Thank you, Nareh!
We have just started using Discounty, and so far it has been SO easy to work with. Very friendly customer service!