Discounty: Bulk Discount Sales
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Would 100% recommend this app, easy to use, very attentive and helpful customer support
I have just installed Discounty and set up my first product discounts. Since I haven't used Discounty for long, this review is focused on the outstanding support I received during the process of setting up my first product discount with the app. I have many years of experience and am fairly tech-savvy, so my comments are colored by both my customer experience and my knowledge of the work that the support tech was actually doing on my behalf.
I needed to display a discount table on the product page and I wasn't happy with the initial formatting, probably due to my theme. I also had other questions, so I contacted support via the chat and received a response from Dela within minutes - on a Saturday afternoon. She stayed with the chat, modified the app to my satisfaction, and answered all of my questions to the point that my first product discount table was at 100% of where I wanted it to be within hours of installation. I cannot express how impressed I am with the support I received. These folks have earned my respect and my business. Now I only have to cross my fingers and hope the app functions as well as the support!
Having said all of the above, I have one minor disappointment/suggestion about the app - for my discount tables, I need to display a qty purchased and a corresponding discounted price rather than a percentage discount. Discounty does this and it looks good, but I have to enter those price numbers in the campaign tiers. I would prefer to calculate these discounted prices using a percentage off method to arrive at a price, in order to automate the update process. It's certainly not a dealbreaker, but would be nice.
In summary, 5 stars and keep up the outstanding work. I'm on board.
Dela has been an absolute game-changer for our business! We were struggling to sort out some complex discount configurations on our website, and thanks to her expertise with the Discounty app, everything is now running seamlessly.
She was not only incredibly knowledgeable but also patient and attentive, taking the time to understand our unique needs and guiding us through the entire process. Her problem-solving skills and efficiency saved us so much time and frustration.
Our website is now offering discounts exactly the way we envisioned, and it's all thanks to Dela's help. If you're looking for someone who truly knows their stuff and goes the extra mile, Dela is the person you need!
Very easy to set-up, intuitive interface, with significant value in the "free" and "lite" packages.
I had an issue with discounts combining and got great customer service quickly.
Check out the t-shirt bundle pricing on my store if you're curious.
I recommend!
The best app for doing promotions on the store. Works as it should. Support helps and responds immediately, I especially recommend working with Melika <3
They help you really good! very helpfull!
I have reached out to support a few times over the last year and have been happy with the feedback.
Today, Melika went above and beyond. 100% recommend!
Great program! It has made our bulk pricing options a breeze saving us so much time in our set up. Customer service has been super responsive and are always so quick to help when needed. The widgets look good on the front end of the store, and if you are wondering if you should, then yes you should. It is worth it for sure.
Really good app and support
Works well, great on time customisations help! Thanks to Sam!