Discounty: Bulk Discount Sales

Sam was great helping us get started with Discounty. We were on Propel but they discontinued their app so we had to search for a new bulk editor. I talked with Miles via email and he reassured us that Discounty would work for us great and now Sam has shown that they provide excellent customer service help vis the chat. We've run our first test sale and everything looks great! Thank you for the excellent customer service.

Great help team, very responsive.

I've just installed the app, it seems very easy to navigate. I had a bit of an issue with my widget not showing up, But Nareh at customer service was so kind and speedy! They got me up and running in a matter of minutes! I look forward to using the app during the upcoming holiday season & am grateful to know that if I ever have any questions or concerns regarding the app and customer service is more than willing to help in a timely manner!

Fantastic experience with using the App. No stress and the support team are just the best.

Great customer service and pretty easy! Just make sure to read carefully and disable any other apps that affect pricing.

Great app and absolutely great customer service! I can highly recommend the app.

So far, so good! Great customer service via live chat!

I have just installed Discounty and set up my first product discounts. Since I haven't used Discounty for long, this review is focused on the outstanding support I received during the process of setting up my first product discount with the app. I have many years of experience and am fairly tech-savvy, so my comments are colored by both my customer experience and my knowledge of the work that the support tech was actually doing on my behalf.

I needed to display a discount table on the product page and I wasn't happy with the initial formatting, probably due to my theme. I also had other questions, so I contacted support via the chat and received a response from Dela within minutes - on a Saturday afternoon. She stayed with the chat, modified the app to my satisfaction, and answered all of my questions to the point that my first product discount table was at 100% of where I wanted it to be within hours of installation. I cannot express how impressed I am with the support I received. These folks have earned my respect and my business. Now I only have to cross my fingers and hope the app functions as well as the support!

Having said all of the above, I have one minor disappointment/suggestion about the app - for my discount tables, I need to display a qty purchased and a corresponding discounted price rather than a percentage discount. Discounty does this and it looks good, but I have to enter those price numbers in the campaign tiers. I would prefer to calculate these discounted prices using a percentage off method to arrive at a price, in order to automate the update process. It's certainly not a dealbreaker, but would be nice.

In summary, 5 stars and keep up the outstanding work. I'm on board.

The app is easy to use, creates visually clear offers and the customer service is very good.

Very good job from their support and Hasty. She did great job!