Discounty: Bulk Discount Sales
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.
Thank you for your feedback. We sincerely apologize for the issues you've encountered and fully understand your frustration.
To clarify, our ‘General discount campaigns’ adjust product and compare-at prices. If these campaigns aren’t deactivated before uninstalling the app, the discounts may remain active. It appears the app was uninstalled without deactivating the campaign, which caused the issue you experienced. While our AI bot forwarded your request to our team, we recognize that our response time didn’t meet your expectations, and for that, we apologize.
We’re actively working to improve the AI bot’s efficiency, shorten response times, and ensure the app more clearly communicates essential steps—like deactivating campaigns before uninstallation—to prevent similar issues for future users.
We truly value your feedback and will follow up privately to ensure everything is fully resolved on your end.
The attention of the staff is very good, especially from Miss "Melika", she helps me with all my questions, very good service, I am very pleased.
Super einfach und schneller Support. Kann ich nur empfehlen!
Excellent service. I am a new customer and will definitely be sticking around. Incredibly helpful, plug and play solutions. Kudos!
thank you @dela is perfect helper!
Great customer service! Thanks
Great support!!!!
Me encanta! Es muy práctica y completa. La atención al cliente muy buena!
Thank you for an amazing app and outstanding service! Special thanks to MILES for making everything even better
Melika is very helpful. I wish that discounty has feature for customer eligibility. That'd be perfect.