Discounty: Bulk Discount Sales
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (476)
Affiner
-
Par note
Great customer service!!! solved many of my problems, offers a wealth of features that allow me to easily manage my discount campaigns.
App is great! Customer service is absolutely above and beyond! Manually coded some extra bits in to the cart section to show the discounts better! ABSOLUTELY FANTASTIC
Discounty does exactly what I needed it to. Great customer support with real time follow up. Thank you and keep up the good work!
I can't say enough good things about the team thus far. I had some questions about how the sales campaign was displayed in addition to a few other questions. I submitted my request on a Saturday, not expecting any sort of response. Instead I received a very quick response and communication throughout the weekend. Weekend communication is never expected unless I feel it is an urgent matter. This was not urgent in my opinion, but Melika continued to communicate and help get a sale ran with some of the requests I had made. She was very straightforward and thorough. I look forward to working with Discounty as we go.
Very cool feature for small shops. You need to take care of number of products an variants otherwise you leave the free plan very quickly. For bigger shops its makes sense to book bigger package from beginning! Support was amazing within few seconds to install and lead trough how to set up a campaign.
Samin was amazing to work with and was super responsive. He even checked in on me to make sure everything was still running smoothly. I was blown away by the phenomenal customer service!
UPDATE: Way too many technical issues. It would freeze in the middle of changing prices and you can't do anything about it. The last time it froze, I had to manually reverse the price changes in the middle of a big sale while customers messaged me asking why they couldn't get the sale. Not worth all the technical issues and the headache.
I recently set up this app and I've been very happy with the ease of setup and the responsiveness of the chat support. The extra help and prompt responses go a long way! I would like to see the option of buy x get y deals added to the app in the future and bundle deals in order to make it a full-service app. They seam ready to improve the app frequently.
We are so sorry for the problem happened for you. Unfortunately our backend recognized your shop as Shopify Plus that led to exceeding rate limit in the Shopify API calls when your campaign started. The technical team found out the problem and fixed it during some hours. We hope to be able to compensate your difficulties.
Also for your previous 5-star rating: Thank you very much for your warm review and sharing your idea. Surely we will plan to develop features meeting your needs, and I hope you can use the app better and better
Best of luck for you
I downloaded the app a few hours ago. And I love it as it offers great features and save time. Their customer support is fantastic. I loved talking to Hasti. She is such a great person and helped me a lot.
Looking forward to seeing my first campaign live with them. The whole team is awesome
Easy to use, there was a slight issue with set up but spoke to the help team and it was sorted straight away! very friendly and helpful!
In summary, if you're looking for a reliable, user-friendly app with outstanding customer service and a commitment to helping you save money, look no further than Discounty. I am genuinely grateful for the assistance I received, and I encourage everyone to give this app a try. It's a game-changer, and I wholeheartedly endorse it!