Discounty: Bulk Discount Sales

The app is great, customer service really quick on responses and really helpful! Would recommend them!

I have just installed Discounty and set up my first product discounts. Since I haven't used Discounty for long, this review is focused on the outstanding support I received during the process of setting up my first product discount with the app. I have many years of experience and am fairly tech-savvy, so my comments are colored by both my customer experience and my knowledge of the work that the support tech was actually doing on my behalf.

I needed to display a discount table on the product page and I wasn't happy with the initial formatting, probably due to my theme. I also had other questions, so I contacted support via the chat and received a response from Dela within minutes - on a Saturday afternoon. She stayed with the chat, modified the app to my satisfaction, and answered all of my questions to the point that my first product discount table was at 100% of where I wanted it to be within hours of installation. I cannot express how impressed I am with the support I received. These folks have earned my respect and my business. Now I only have to cross my fingers and hope the app functions as well as the support!

Having said all of the above, I have one minor disappointment/suggestion about the app - for my discount tables, I need to display a qty purchased and a corresponding discounted price rather than a percentage discount. Discounty does this and it looks good, but I have to enter those price numbers in the campaign tiers. I would prefer to calculate these discounted prices using a percentage off method to arrive at a price, in order to automate the update process. It's certainly not a dealbreaker, but would be nice.

In summary, 5 stars and keep up the outstanding work. I'm on board.

Great app, really use to use and does what it says. We are launching a new campaign in 24 hours, so it was important to get it right, and understand it, pdq. Excellent service from Dela and the team.

This is a very practical app with a professional suppport team. The support assistant who helped me was Hasti and she did her job professionally and fast. which is exactly what you expect from a support assisstant.

I would especially like to thank the attendant Melika who helped me in an incredible way, very attentive and competent, she resolved my problem quickly

Works as promised. Even if you don't 100% understand it they have great customerservice.

Good app, Good Support! Has all the features you need and more.

1. Installed and 2nd discount wouldn't work.
2. Messaged help desk.
3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns.
4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option.
5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand...

Requested refund and deleting app as they have no resolution planned.

Great app overall, works well and good customer service. Only issue is that it doesn't support fixed pricing. Free for under 50 variants as well so you can test it before getting a plan

ECCELLENTE!
App intuitiva, funziona benissimo, il supporto è sempre pronto e reattivo in caso di richieste
Gli operatori oltre che molto simpatici sono anche molto preparati, mi hanno addirittura guidato nell'inserimento di un codice all'interno del mio tema per far visualizzare tutto come volevo io
5 stelle super meritate!