Discounty: Bulk Discount Sales
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Great app and very easy to use. Also, the support team is incredibly helpful. Highly recommended!
An excellent and powerful app
Great app to use with my shopify store. Speedy communication with the Discounty team if you need to ask questions or get help.
The app is very clear & well structured. They couldn't fulfill their purpose any better! Special praise must be given to the support team, fast response times! Keep up the good work, I can recommend it with a clear conscience!
We have just started using Discounty, and so far it has been SO easy to work with. Very friendly customer service!
My customer service experience was exceptional!!
Sam was quick to respond and very helpful.
I was having a minor issue setting up my Bulk Discount campaign and decided to use the chat feature for assistance, not expecting help so late in the day. To my pleasant surprise, I received immediate assistance from Nareh, a chat team member. She quickly resolved my issue and provided wonderful service. This level of support is highly appreciated. Thank you, Nareh!
Good app and very good support!!!
Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.
Thank you for your feedback. We deeply regret the issues you've encountered with Discounty.
To clarify, our 'General discount campaigns' adjust product and compare-at prices. If these are not deactivated before uninstalling the app, discounts may remain active. It appears the app was uninstalled without deactivating your campaign. For resolution, please reinstall our app temporarily, allowing us to access your store and quickly rectify this.
Regarding billing, Shopify apps recurring charges are generated at the start of each billing cycle. It seems that you uninstalled the app after this cycle. We have confirmed no further payments were processed post-uninstallation. Despite this, we recognize the inconvenience caused and are prepared to issue a refund.
We have reached out via email to resolve these issues promptly. Your satisfaction and trust are paramount to us.