Discounty: Bulk Discount Sales
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It's a very nice application with a lot of features! Especially, very nice customer support, very helpful and to the point of what you need. Thank you Melika, you were very helpful. We hope to do more business in the future. Thank you!
I finally found What I needed for my store. I am happy with this app. Easy to use, after the support team helped me set things. Especially I want to say thanks to Mason and Samin. Thank you so much
The app is very user friendly and easy to work with. We needed help to customize our badge and the team behind the app was very helpful and were fast to answer any question. We would recommend this app to other people.
Great app to use with my shopify store. Speedy communication with the Discounty team if you need to ask questions or get help.
Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.
Thank you for your feedback. We deeply regret the issues you've encountered with Discounty.
To clarify, our 'General discount campaigns' adjust product and compare-at prices. If these are not deactivated before uninstalling the app, discounts may remain active. It appears the app was uninstalled without deactivating your campaign. For resolution, please reinstall our app temporarily, allowing us to access your store and quickly rectify this.
Regarding billing, Shopify apps recurring charges are generated at the start of each billing cycle. It seems that you uninstalled the app after this cycle. We have confirmed no further payments were processed post-uninstallation. Despite this, we recognize the inconvenience caused and are prepared to issue a refund.
We have reached out via email to resolve these issues promptly. Your satisfaction and trust are paramount to us.
Great app and very easy to use. Also, the support team is incredibly helpful. Highly recommended!
I highly recommend this app. - After downloading and testing all available bulk discount apps, I found that this app has the cleanest UI and functions the best among Shopify's bulk discount apps.
[1. Compatibility]
We are very sensitive to conflicts with other apps regarding bulk discounts and have verified through testing that this app is compatible with other pricing apps.
[2. Per Price Feature]
One of the best features was displaying per-price pricing. This app is the only one that offers this feature among all other discount apps. It was evident that the developers considered the customer's perspective when designing the UI and providing services. Setting up features and configuring the app is also very convenient.
[3. Customer Service]
They responded promptly addressed our feedback and requests. Since we are a small company without dedicated developers, we mistakenly attributed website issues to this app and requested assistance. They kindly resolved the issue as part of their customer service. I'm truly grateful to the developers for their hard work, prompt responses to my inquiries, and excellent service.
They have awesome customer service! I'm pretty picky about how things look, and they spent a couple of hours customizing everything for me! Thanks so much!
The app has been very easy to use and the customer service has been really good. The team behind the app have made customizations to our app that we are very grateful for. We would recommend this app to others.
Good app for bulk product discount and also chat support available any time to solve problems