Discounty: Bulk Discount Sales
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The app works well, and they have a responsive and helpful support team. We made a request for some customization to help clarify messaging for our customers on the front end, and it took 8 months but they did make the change available.
Thank you for your patience and for sticking with us! You're right that this customization took longer than it should have, and we appreciate you bearing with us while we got it right. We're really glad it's now live and helping clarify the messaging for your customers, and that the support team could see it through. We're always here if you need anything.
Amazing customer service! The app itself is very easy to use and provides a lot of great features. Seems like it may be a little pricey, but it will 100% increase your conversion when people are on your site and can see the live discounts and set up any other features you may want. We have seen a noticeable increase in revenue during our sales period and are extremely happy with it.
If you want to offer massive discounts, you must double-check that you don't have any active discounts, because the customer can duplicate them. Also, once the campaign is created, it cannot be paused. Furthermore, I uninstalled the app and it still affected product prices. Be very careful when installing this app; it's very intrusive.
The sales support is amazing. Mason helped me and sorted out my questions really quickly. It was so great to talk to a human and I honour Discounty for having a human support team. Can't beat it! Thanks!
Nothing but good things to say here. It does what I need and keeps adding more features. Support is always awesome. Nilou was super helpful!
I had a great experience with this app, Nilou from the Customer Support team made a great support to my store and my app.
Rick was really helpful and answered all my questions. It's nice to have the livechat option if I'm unsure of anything. Would Recommend.
So far I'm really happy with the functionality and how user friendly it is. The additional support that I received from Mason was such a great experience too, very happy!
Aaron was a great help in setting up and fixing any issues we had. Definitely recommend.
We're so grateful for your kind words about the support experience you had getting everything set up and running smoothly. It's great to hear the team was able to work through any issues with you along the way. We're always here if you need anything.
Grace heeft me enorm goed geholpen met het instellen van de app. Heel uitgebreid. Het ziet er heel mooi uit. Dankjewel Grace!
We zijn erg blij om te horen dat je zo goed geholpen bent bij het instellen van de app. Het is fijn dat alles er mooi uitziet en dat de ondersteuning zo uitgebreid was. Aarzel niet om ons te bereiken als je ooit ergens mee zit!
