Dispute ‑ Photo Archives

Dispute ‑ Photo Archives

Price: Free
Rating (5)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 4, 2021

Languages

French and English

Integrates with

PayPal, Afterpay, Chitchat, OrderlyPrint, Route Insurance, USPS

Use DisputeCore to take photos of your outgoing orders for quality assurance.

When you take photos of your shipments you're giving yourself an easy protection against most types of chargebacks. The next time you're fulfilling orders open this app on your phone to photograph your shipment and it's shipping label. Over time you'll build yourself a visual library to have enough submittable evidence to shift chargebacks in your favour.

When you take photos of your shipments you're giving yourself an easy protection against most types of chargebacks. The next time you're fulfilling orders open this app on your phone to photograph your shipment and it's shipping label. Over time you'll build yourself a visual library to have enough submittable evidence to shift chargebacks in your favour. more
  • Free archiving of unlimited orders
  • Link photos to customer orders automatically
  • Generate dispute response for international chargebacks
1 review
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 7, 2022

We used to take pictures of every order and then put them in a massive Google drive, but we no longer need to do that with this app! You must scan the barcode; it will automatically attach the customer's information to the picture in the dashboard and then upload a photo of the order; it's that simple. It will help us mitigate chargebacks and customers claiming they didn't receive an item included in their order. I highly recommend it to all businesses, especially because it's free. I don't know how the chargeback features would work if we need to use them; I will update my review accordingly.

NFDVapes
United States
Time spent using app: 2 days
viaGlamour Beauty replied November 7, 2022

Whoa! An unexpected review, thanks!! If you need anything added to the app just send me an email at hey+keira@disputecore.com! Since the app was launched, Shopify settles chargebacks automatically for you but it's still nice to have photos for any customer support questions you could get. CC: https://www.shopify.com/protect

About this app

Launched

August 4, 2021

Languages

French and English

Integrates with

PayPal, Afterpay, Chitchat, OrderlyPrint, Route Insurance, USPS

Built by viaGlamour Beauty

About viaGlamour Beauty

4.9 average rating

3 years building apps for the Shopify App Store

Support

Send a message

+1 (866) 217-1477

kiyomi@disputecore.com