Disputely Chargeback Alerts

Really solid app. Support has been super helpful whenever I needed anything, and they’re always quick to reply. Good value for what you pay, and they also include a lot of useful features for free. Definitely happy with it so far.

Useless, Dashboard Does not work properly. They don't even fight chargebacks as they promised to us while on boarding their platform.

recommended disputes app, customer support helpfull (Marielle), they arent as known as othbers in the dispution space, but work the same or even better, customer support always helpfull

fatma helped me out a lot with fast responses and enrolling our descriptors, thanks! founder is tha best

The best chargeback mitigation app I've used to date. Genuine team that addresses and resolves your concerns, answers quickly, and doesn't feel like a corporate AI chatbot when you speak to them. Enrollment was quick and easy, they guide you through everything. Better rates than competitor apps as well. 5/5

Amazing customer support and great prices!

10/10 Experience with absolutely amazing customer support. Definitely the best option out there

works perfectly. I used to use a different service and was getting so many chargebacks, Disputely literally saved my store, they're legit. best in the space

Extremely disappointed with how Disputely handles ETHOCA alerts.

The entire purpose of ETHOCA notifications is to prevent chargebacks by alerting merchants early so the issue can be resolved before a dispute is filed. However, in our case we were charged for an ETHOCA alert even though the transaction still became a dispute anyway.

If the dispute is already happening, the alert clearly did not serve its intended preventative function — yet the fee was still applied.

For merchants relying on these alerts to reduce chargebacks, being charged for notifications that don’t actually prevent the dispute is frustrating and feels misleading.

I’ve reached out to support for clarification, but this experience makes it difficult to trust the value of the service.

Probably the worst app to use if you want to actually fight AND prevent chargebacks. Everyone working there is slow to respond, slow to solve issues, and don't care. I was unenrolled from from one of the RDR's or CDRN's (not sure which), and Disputely cared so much, that they didn't even tell me. Overall, terrible company. Had like 50% coverage at one point. Not worth. Go with someone credible like Chargeblast. Literally no point of going with these guys