리뷰 (57)

전체 평점
4.6
평점 수준당 개수
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2024년 10월 16일

Awesome support, works really good and has helped a lot with chargebacks so far.. Its only pay per use, so great concept

admire
홍콩(중국 특별행정구)
앱 사용 기간 13일
2024년 9월 4일

If a customer files a dispute while the package is in transit, they will automatically refund the customer, which will contribute to your losses and can Aid in customer fraud attempts. Additionally, they won't be able to resolve the issue for you, and you will still be charged the fee.

BGK Apparel LLC
미국
앱 사용 기간 4개월
답글 Disputifier개 2024년 9월 5일

Hey there,

The service you're referring to is chargeback alerts. This notifies merchants of incoming chargebacks, and by default, enables an automatic refund to be processed to prevent the dispute.

Although it can reaffirm a refund that was already going to happen anyway due to the chargeback, many merchants are willing to accept this because it prevents the chargeback. This of course avoids any potential issues with your payment processor

If chargeback prevention is less important than maximum revenue retention, you can always opt to turn off chargeback alerts and utilize our automated chargeback recovery solution.

2024년 8월 20일

Great app and support is very on top of things. Automatically refunding alerts makes this app better than a lot of others with similar services!

Fabulady
캐나다
앱 사용 기간 21일
답글 Disputifier개 2024년 8월 29일

Thanks for your feedback and support of Disputifier! We agree, merchants have better things to do than wait for every alert to come in and refund same-day. We handle this for you so you can focus on growing your business :)

2024년 10월 14일

I have really enjoyed utilizing disputifier - your software is incredible, integration is seamless, and the support team is so helpful and easy to work with. I really appreciate you guys!

ASTRA
미국
앱 사용 기간 6일
2024년 8월 12일

dont use this. they will auto refund customers if thier app "thinks" its a "fraudluent charge" had multiple customers emailing us asking why their order got cancelled. unable to receive a clear answer from the support. beware.

Vahlura
미국
앱 사용 기간 29일
답글 Disputifier개 2024년 8월 29일

Hi there, as we explained via chat, you selected our "Fraud Blocking" feature which uses AI to identify fraudulent orders. Similar to the Shopify fraud analysis, but smarter. You opted to select auto refunds which is not an option that is enabled by default. You could've chosen not to use auto refunding or not to use the fraud blocking service in general. Instead, you chose to leave a negative review.

2024년 7월 5일

their staff are so responsive and helpful, app is awesome and easy to use too - the fact that they actually have a responsive and working live chat is a huge plus for me, i love them

Style Cove
오스트레일리아
앱 사용 기간 2개월
답글 Disputifier개 2024년 8월 29일

Thanks for the feedback and for using Disputifier! We average a 1 minute first response time on live chat because we truly care about helping our merchants succeed.

2024년 10월 17일

The best app for chargebacks 10/10

JDM YARD CO
캐나다
앱 사용 기간 4개월
2024년 9월 6일

Great app. With a great and fast support. Support rep understands the software thoroughly and it shows. Which a lot of times you don't get from other apps. Can recommend.

Malaho
영국
앱 사용 기간 34분
2024년 7월 25일

Ha sido todo un descubrimiento, esta aplicacion puede literalmente salvar tu negocio, cualquier tienda que aspire a llegar a algo debe tener esta aplicacion instalada, de verdad si no la tienes tu negocio corre peligro.

Un 10

Skaind
미국
앱 사용 기간 대략 1개월
2024년 4월 23일

One of, if not the best app for Shopify. Their services are mandatory to operate a good online business and their online support is instant and amazing. I would give it 100 stars if i could.

Lotuce™
그리스
앱 사용 기간 대략 2개월
답글 Disputifier개 2024년 8월 29일

Thanks so much for your review! 100 stars, wow! We appreciate your support and will continue to protect your processing so you can scale without worries.