전체 평점
4.5
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2024년 4월 23일

One of, if not the best app for Shopify. Their services are mandatory to operate a good online business and their online support is instant and amazing. I would give it 100 stars if i could.

Lotuce™
그리스
앱 사용 기간 대략 2개월
2024년 3월 26일

Literally never have to worry about chargebacks again. It's the best app on the market for chargeback management and prevention. Alex G is a phenomenal rep as well. Super helpful and very quickly responsive! 5/5

ShopSolera
미국
앱 사용 기간 6개월
2024년 3월 17일

This app is a lifesaver! Before using it, I was stressed out every single day dealing with high chargebacks and worried that my website would be banned. But since discovering this app, my stress levels have plummeted. It's truly incredible. Now, I can focus on my regular tasks without constant worry, knowing that 90-100% of chargebacks will be automatically refunded before impacting my account, keeping my chargeback rate in check.

The support team is amazing, and the setup process was a breeze thanks to their assistance. They even set up a private Telegram chat for easy and efficient communication. I'm slightly annoyed I didn't find out about this app sooner. It's been a real game-changer for me. I highly recommend this app. 10/10!

NxModels
캐나다
앱 사용 기간 16일
2024년 3월 6일

if you have a shopify store you need this app it will help you in the long run and help you so much with CHARGEBACKS!!!

Vistaro
미국
앱 사용 기간 대략 1개월
2024년 5월 2일

Don't bother with these crooks. They overbill you and the guy who runs it threatens to not refund you if you write a 1 star review. Too bad I can't include screenshots in this review. LOL these people are clowns and they are stealing from people who don't pay attention to the transactions. Very pathetic and sad. Poor guy actually said if you write a 1 star review we are not refunding you. Guess what? I wrote the 1 star review and I filed a dispute with amex for the over $4000 they stole from me. Good thing I paid attention and caught it. Don't see this app lasting much longer.

Berbax
미국
앱 사용 기간 3개월
답글 Disputifier개 2024년 5월 16일

Virtually every statement in this review is incorrect. You received 320 chargeback alerts between 2/14 and 5/3. You were billed properly for these alerts. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you after you mentioned it to our team, though we typically wait until Ethoca credits us to pass that credit onto you.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

Claiming that all alert charges are invalid when you knowingly signed up for chargeback alerts is false and irresponsible. Our pricing is clearly displayed and you are charged per alert received.

2024년 5월 2일

one of the best apps on Shopify for sure

Lifted Clothing
폴란드
앱 사용 기간 11일
2024년 2월 26일

Great app, has helped me save my Stripe account. Paras from support is very helpful as well.

Allevio
캐나다
앱 사용 기간 23일
2024년 5월 2일

Stay away from this shady app. They overcharge for alerts and duplicate charges if you do not pay attention. They Sneakily double charge you and have all these sketchy practices they employ to steal from you as much as they can. One of the most slimy and dishonest apps I ever used. Complete garbage stay away from these thieves! They also won't refund you after you catch them from overcharging you and running up your shopify bill!

Berdexa
미국
앱 사용 기간 대략 1개월
답글 Disputifier개 2024년 5월 16일

You received 320 chargeback alerts between 2/14 and 5/3. Only 11 of your alerts (3%) were duplicates. Furthermore, we did refund you for these on May 3.

We cannot control incoming chargeback alerts as these are resold from Visa and Mastercard. All duplicate alerts are proactively flagged and displayed on the dashboard as a duplicate, it's not something we hide.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

2024년 2월 15일

Fellow merchants, this app is incredibly helpful in resolving issues caused by dishonest customers. The Support Team promptly and effectively addresses your concerns. Paras was particularly helpful and pleasant to work with.

Buddha's Flowers
영국
앱 사용 기간 5개월
2024년 1월 26일

Total game changer. I used to be so stressed because of chargebacks. Now with disputifier I just set and forget. I think it helps a lot psychologically to 'disconnect' from disputes, and to focus only on biz.

Great customer service from mr Kumar.

100% recommended.

Sterilightzer
미국
앱 사용 기간 2개월