Disputifier: Smart Chargebacks
- Preços
-
Grátis para instalar. Pode haver cobranças adicionais.
- Recomendado por lojas como a sua
- Localização: Estados Unidos
- Classificação
- 4,4 (82)
- Desenvolvedor
- Disputifier
Galeria de imagens em destaque
Combate automatizado a chargebacks e prevenção de disputas.
Nunca mais se preocupe com chargebacks. O app responde a todas as contestações para você com respostas altamente personalizadas e com eficácia comprovada no aumento da taxa de sucesso. Além disso, ajudamos a evitar os chargebacks desde o início. Com os alertas de chargeback, prevenção contra fraudes e prevenção contra pedidos não recebidos, é possível reduzir significativamente as contestações sem nenhum esforço. Tenha uma gestão automatizada e livre-se desse problema.
- Combate a chargebacks totalmente automatizado e com tecnologia de IA.
- Bloqueie chargebacks com alertas de chargeback.
- Evite chargebacks fraudulentos com a proteção automatizada contra fraudes.
- Evite chargebacks por pedido não recebido com notificações de envio.
- Reduza os chargebacks com o Disputifier e vença as disputas que não puderem ser evitadas.
Contém texto traduzido automaticamente
- Recomendado por lojas como a sua
- Localização: Estados Unidos
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Afterpay
- Authorize.net
- Klarna
- PayPal
- Recharge
- Stripe
Categorias
Tipos de fraude
Ferramentas de prevenção
Preços
Escolha o plano ideal para o negócio.
Plano Básico
Grátis para instalar
Clique em “ver todas as opções de preços” para saber mais detalhes, inclusive os preços de todas as soluções.
Recursos
- Teste de 7 dias sem riscos
- Combate a chargebacks: 20% da receita recuperada
- Alertas de chargeback: pague por chargeback evitado
Contém texto traduzido automaticamente
Todas as cobranças são faturadas em USD. Ver todas as opções de preço
Avaliações (82)
After Disputifier was hacked, dealing with them became a complete mess.
We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized.
Holding critical payment infrastructure hostage over questionable invoices is extremely concerning.
Avoid.
Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.
We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.
We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.
In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.
Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.
Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.
Thank you.
Porfavor no descarguen esta app. Te hacen cobros que no corresponden, contactas con ellos y te faltan al respeto, además de poner excusas. Shopify debería eliminarla de la Shopify App Store. Como podeis ver en la respuesta a este comentario, ante cualquier error que cometen, solo saben echarle la culpa a los clientes y poner excusas. Se puede ver en su valoración que hay muchos clientes descontentos, las valoraciones que tienen buenas son ellos mismos con diferentes cuentas.
We’re sorry to hear that you had a negative experience. We take all feedback seriously and have reviewed the conversation associated with your account.
After reviewing the details, we can confirm that the charges in question were for services that were actively provided, including chargeback alerts and a chargeback response submitted on your behalf. Our team also provided explanations regarding how the alert and refund processes work.
We do want to address that, while we are always happy to help resolve concerns, communication with our team must remain respectful. During this interaction, there were multiple instances of inappropriate language and profanity directed toward our support team, despite their efforts to assist and clarify the situation.
We welcome constructive feedback and are always willing to investigate billing or service concerns. However, we believe respectful communication is essential for a productive support experience.
We wish you the best moving forward.
Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.
Atendimento
Atendimento do app oferecido por Disputifier.
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Desenvolvedor
Lançado
23 de setembro de 2020
Em destaque
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