Store management
Disputifier: Smart Chargebacks

Disputifier: Smart Chargebacks

by Disputifier

Chargeback Automation & Analytics.

5.0 of 5 stars(4 reviews)
Free plan available. 30-day free trial.

Save Time

Don't spend hours trying to write an effective case response. We will automatically generate a proven & scenario-specific response for you.

Discover Improvements

Dive deep into your chargeback analytics, allowing you to find & exploit patterns in chargebacks opened, chargebacks won, and more.

Win More Chargebacks

Our system constantly tests more responses & optimizes accordingly. This means your responses will be data-driven and extremely effective.

About Disputifier: Smart Chargebacks

Disputifier takes the headaches out of chargebacks with automated responses and easy-to-understand analytics.

How Does It Work?

Whenever you get a chargeback, our system analyzes the chargeback and customer who opened it. It creates a customized response based on the chargeback reason, fraud analysis, fulfillment status, and more. You’ll be notified when the response is ready, and you’ll be able to quickly copy the response, download relevant screenshots (like fraud analysis and tracking page), and submit the chargeback response.

Customer Follow-Ups

Banks look favorably upon responses that include screenshots of customer conversations. We know this is time consuming, so we’ll contact the customer on your behalf and send them a customized message in order to resolve the chargeback. Plus, we’ll screenshot the conversation and make it available for you to download!

Personalized Notifications

Choose which chargebacks you’d like to get notified about. For example, if you’d like us to email you whenever you receive a chargeback over $200, or whenever you receive a chargeback for an unfulfilled order (preventing you from shipping this and losing money).

Customizable Templates

If you don’t want to use one of our pre-built responses, you don’t have to! You can modify the templates to automatically build responses how you see fit.

Advanced Analytics

Find out exactly how much money you’re losing and how much money you’re recovering from chargebacks. Easily understand your win rate, dispute ratio, and other essential metrics to running a profitable e-commerce store.

The Highlights

  • Proven responses for EVERY type of chargeback (fraudulent, order not received, etc.).
  • Understand exactly where you are losing money & how to fix that.
  • Answer chargebacks with extreme efficiency and ease.

Get Started Quickly

Our user-friendly dashboard allows you to start answering (and winning) chargebacks shortly after downloading!

Note: Currently supports Shopify Payments. Additional payment processors coming soon!

Media gallery

  • Disputifier Chargeback Analytics
  • Disputifier Chargeback Management
  • Disputifier Response Templates
  • Disputifier Email Alerts
  • Disputifier Mobile Dispute Management

Support

Pricing 30-day free trial

Basic

Free

  • Up To 5 Chargebacks Per Month

Intermediate

$29/month

  • Up To 15 Chargebacks Per Month
  • Ability To Edit Chargeback Response Templates

Advanced

$49/month

  • Up To 30 Chargebacks Per Month
  • Ability To Edit Chargeback Templates

Pro

$199/month

  • Unlimited Chargebacks Per Month
  • Dedicated Support Representative
  • Customizable Supporting Documents
  • Ability To Edit Chargeback Templates

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
    (4)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 4 reviews

Most recent reviews

It's Juliet

Rating
5 of 5 stars
Posted
May 12, 2021

THIS APP IS A LIFESAVER. Saves us so much time from manually crafting and googling the right responses as well as sending out emails, screenshot-ing them, and all the extra documentation we need to win, etc. It's a very smart app and for being super new... just WOW. FANTASTIC. WOW. Keep up the good work. THANK YOU!

Developer reply

May 13, 2021

Thank you so much for the absolutely wonderful review - this made our day! Please reach out if there's anything we can ever help with! 😊

Bold Bargains

Rating
5 of 5 stars
Posted
March 28, 2021

This app should have been made years ago..the total response time for our chargebacks is 1/10 of what it was. it automates tracking screenshots and supporting docs, plus the text response.

Be LED

Rating
5 of 5 stars
Posted
January 16, 2021

This is EXACTLY what I needed. This app was so easy to set up and it saves me so much time from manually submitting and getting information for my chargebacks. It basically does it all for you, just have to click a few buttons! 10/10

View all reviews