Comments Plus: blog comments

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?).

Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating.

Customer service went above and beyond to help me. Great app.

Shoppers are apparently required to have a Disqus account before they can add a comment. This is a huge barrier to engagement. We tried Disqus for 6 months with very very very few comments.

Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.

Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.

What a great app and such an awesome and helpful support - highly recommended!

It's a good app but it would be much better if there was a feature to display the most 'recent comments' within the side bar section of a websites blog or the ability to display the most recent comments on any part of a website i.e. home page, blog page etc.

Great app - use it for my blog comments, which allows me to reply to specific comments. Even better than the app is the customer service - very quick and attentive to help with any minor problem I've had, completely seamless install. Highly recommend.

You absolutely do not have to have ad content with Disqus, just don't check the box on discovery like l did!

Dan quickly sorted this for me and the support was quick and efficient.

The platform is beautiful and is easy to use for customers. However, it does not consistently provide email notifications if a customer leaves a comment. This is a big deal. And, after months of trying to figure out how to get email notifications when someone comments on my blog post, I am still left empty handed.

Trying to email Nexus support (the company providing the integration for DISQUS) ...