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Great. Customer service is also great. Keep up the good work!
Hi there,
Thank you so much for the great feedback! We appreciate your kind words!
Should you need further assistance or have additional questions - feel free to contact our 24/7 support team. We are always here to help.
Best regards,
The NexusMedia team.
Nice app for blogs. Recommended
Great thanks for an easy solution
Works amazing.. Support is very prompt and diligent.
Thanks a lot...
Korendy.com
Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?).
Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating.
Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money.
In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.
Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.
Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.
You absolutely do not have to have ad content with Disqus, just don't check the box on discovery like l did!
Dan quickly sorted this for me and the support was quick and efficient.
great customer service! very helpful in installing and getting us ready to use. thank you very much for all your help
These guys are great. I had issues with installation and their programmers jumped in an helps out. Their communication is outstanding.