Dlvvr

I WAS super happy with this company when we started with them...now NOT SO MUCH. No one returns calls & they come when they feel like it...so same day to our customers isn't same day. I wish someone would call me back - I've tried dozens of times so maybe this review will spurr someone one to improve customer service.

Dlvr has excellent customer service. They are quick, reliable, professional and always work with our needs. We would fully recommend this app. Dlvr has grown to be our client's first choice for delivering their packages!

Aly and his team have been such a pleasure to work with. They are reliable, professional, and very personable. Very happy to have found them!

We started using this 2 months ago and could not be happier with the experience! They integrate completely with Shopify, including handling all the customer facing notifications, all we need to do is pack up the order. We have all of our specific hours/days in the system and it dynamically handles showing customers if same day or next day depending on cut off time. Having a flat rate with a large radius/map is perfect, that way we can advertise a simple price, other apps that have a range of prices which makes it more confusing for customers and for us to promote. We've used another service in the past and were rather disappointed, DLVVR has been the best experience we've had yet! Bonus points for incredibly fast customer service if you ever need help with anything. Recommend highly!!

I WAS happy with DLVVR (we were one of their first clients), their integration with Shopify was great and extremely easy, but their communication has gone downhill. Yesterday the courier didn't show up to pick up my parcel, nobody called to tell me there was a problem. I tried contacting DLVVR but nobody replied. There is no phone number to contact them at. This happened once before in March 2024, but they got back to me that time. I've switched to Trexity.

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I'm really happy with this app!!! The service works well, my customers are happy, and it doesn't add to my overhead. The developers have been very responsive and are always working on improving their service - they're also lovely to work with and are very good at explaining how the app works. The app is easy to use, it isn't complicated and I didn't have to jump through a bunch of hoops to install it and get it working. I really like that I can use it from my Shopify POS, as well as my online store (not all of my clients are computer savvy and it's great to be able to offer same-day delivery service.