Rezensionen (61)

Gesamtbewertung
4,3
Anzahl pro Bewertungsstufe
  • 61 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 8 % der Bewertungen sind 3 Sterne
  • 5 % der Bewertungen sind 2 Sterne
  • 20 % der Bewertungen sind 1 Sterne
13. Oktober 2024

The variety of products available is impressive. From everyday essentials to niche items, the quality consistently meets my expectations, which keeps my customers satisfied.

QueenBoho
Australien
7 tage mit der App
20. September 2024

Ok cool

Danshan store
Vereinigte Staaten
4 monate mit der App
8. Oktober 2024

This platform is incredibly user-friendly. I was able to navigate through the setup process without any prior experience, and within minutes, my store was up and running smoothly.

imhave
Vereinigte Staaten
3 tage mit der App
27. Juni 2024

THEIR PRODUCT DESCRIPTIONS ARE HORRIBLE!
There has been an extreme decline in the quality of customer service offered by Doba.
I had a concern about their policies and both the customer service representative Ethan & their supervisor Hannah were extremely disrespectful, defensive and WRONG! Instead of admitting that they were not knowledgable of my request, they advised me incorrectly, and in an extremely unprofessional manner.

Having used Doba for over a year at this point, I was shocked at the level of customer service they now have.

I will not be using them again.

Stamps Home Furniture
Vereinigte Staaten
Mehr als ein jahr mit der App
Doba Dropship hat geantwortet 1. August 2024

Hi Stamps Home Furniture,
We apologize for the issues you've encountered with our product descriptions and customer service. Your feedback is important, and we're addressing these concerns with our team to improve our service.
We appreciate your long-term support and regret that we did not meet your expectations. Thank you for sharing your experience.
Doba Team

21. August 2024

Everything has been going smoothly so far!

provencee
Sonderverwaltungsregion Hongkong
10 tage mit der App
10. Februar 2024

Very good app, works flawlessly! Highly recommended!

Vickie Lynn's
Vereinigte Staaten
Etwa 2 jahre mit der App
19. Januar 2022

I've been using this app for a couple of months and have two issues: 1) If you Google search the products on this platform, you'll see that their prices are just a high as other stores that sell the same product. So essentially you have to mark your retail price higher and Good Luck Selling. 2) There is no communication when a product is suddenly unavailable. Which means you have to check your listings every day (which is a pain when you have a lot of pages of products) to remove the now unavailable products. Also, if one of their vendors suddenly leaves the platform, there is no communication about it. I spent several days (many many hours) importing products from a particular vendor. I spent money advertising those products. All of a sudden, the vendor has decided not to be on the platform and all that hard work and money has been completely wasted. All I got from this company is "I apologize". Not a good way to run a business.

Treasures by Chele
Vereinigte Staaten
Mehr als ein jahr mit der App
Doba Dropship hat geantwortet 25. Januar 2022

Thank you very much for your feedback, it's valuable to us and our Account Manager will be in touch.

16. Juni 2024

I find it very bad that a product that goes out of stock is never returned.

BELLEZA PALACE
Vereinigtes Königreich
9 monate mit der App
Doba Dropship hat geantwortet 1. August 2024

Hi BELLEZA PALACE,
We apologize for the inconvenience you've faced with out-of-stock products. We understand how frustrating this can be. We continuously work to update our inventory and will review our processes to improve stock availability. If you have any specific products or concerns, please contact us at help@doba.com so we can assist you further.
Thank you for your feedback.
Doba Team

7. Januar 2024

This app is AWESOME!! For me anyways. No regrets at all. Love this!

Raee-Industries
Vereinigte Staaten
Mehr als ein jahr mit der App
19. April 2023

Sellers are not serious at all I used to love using Doba but not recently I have been running into all types of issues from shipping orders with Walmart packaging to shipping fewer quantities than what I paid for which made me chase the seller for 2 weeks and ended up with requesting a refund. when it comes to cost most sellers have high prices than the market itself so not really a good fit for dropshipping. will be switching to better platforms soon

Blak Hom
Vereinigte Staaten
Mehr als ein jahr mit der App
Doba Dropship hat geantwortet 21. April 2023

Hello Blak Hom,

My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and their shipping.

I would like to say that we do hold our supplier’s accountable for everything regarding shipping, returns, etc. I would like to hear more about these issues and the specific suppliers you are having these issues with, as I am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them.

I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible.

Phone: 801.682.4666
Email: Help@doba.com
Chat: Within your Doba account

I look forward to hearing from you, and hope to help you.

- Whitney