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What stood out to me as a first-timer was how much hand-holding Doba provides without being overwhelming. It’s structured in a way that you learn while doing — no long manuals, just straight-to-the-point guidance.
I once had a customer receive the wrong item, and I was bracing for a long dispute process. But Doba stepped in quickly, coordinated with the supplier, and handled everything. The customer was happy, and I didn’t have to stress over it. That’s the kind of backend support I need.
Very easy to use app. It syncs well with my store. The fulfillment is speedy and the layout of the dashboard is responsive and navigate.
One of the reasons I stay with Doba is the supplier network. You’re not locked into just one vendor. If stock runs low, I can switch to another supplier for the same product and keep sales going.
There are so many products to choose from, and they update pretty frequently. It makes product sourcing much easier.
Managing multiple stores means I need reliability. Since switching to Doba, I’ve seen fewer errors, faster syncing, and more consistent inventory updates. That kind of reliability is worth every dollar.
Inventory updates are super timely. I’ve never had to deal with out-of-stock issues after a customer orders.
Sellers are not serious at all I used to love using Doba but not recently I have been running into all types of issues from shipping orders with Walmart packaging to shipping fewer quantities than what I paid for which made me chase the seller for 2 weeks and ended up with requesting a refund. when it comes to cost most sellers have high prices than the market itself so not really a good fit for dropshipping. will be switching to better platforms soon
Hello Blak Hom,
My name is Whitney Hopkins and I am head of support here at Doba. First, I want to thank you so much for your feedback! Second, I want to apologize for the issues you are experiencing with our suppliers and their shipping.
I would like to say that we do hold our supplier’s accountable for everything regarding shipping, returns, etc. I would like to hear more about these issues and the specific suppliers you are having these issues with, as I am one of the decision makers on suppliers being removed, and am over the team that contacts the suppliers with warnings regarding issues our customers face with them.
I would like to offer my personal help in figuring this situation out with you, and I will do everything in my power to make this right for you. Customer satisfaction has been and always will be my number one goal. Please feel free to contact me! Just chat, call, or email my customer service team and ask for Whitney. If you leave a name and number or email I will contact you as soon as possible.
Phone: 801.682.4666
Email: Help@doba.com
Chat: Within your Doba account
I look forward to hearing from you, and hope to help you.
- Whitney
I was nervous about sourcing products because I didn’t want to deal with sketchy suppliers. Doba’s vetted catalog gave me peace of mind. I could confidently pick items and knew they’d ship reliably.
Very good app, works flawlessly! Highly recommended!