Improve Customer Experience
No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide
Reduce Operational Costs
Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals
Easy Two Step Integration
Simply download the app, complete to contact form and a quick on boarding process
Podrobnosti o FREE Returns Portal
Doddle’s digital returns platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications.
Doddle Returns Features:
- Digitized end-to-end returns journey
- Fully customizable retailer branded returns portal
- Retailer branded customer communications
- Paperless returns with an option to print a label
- Integrated returns tracking
- Capability to offer paid or free returns
- Return rule settings e.g. non-refundable items
- Return approval options
- Returns data dashboards
Get set-up in two easy steps
- Download the Shopify App
- Complete the contact form
Doddle Returns is currently available in U.S. only
More About Doddle
We help retailers around the world create e-commerce returns experiences that attract customers, create differentiation and foster loyalty.
e-Commerce returns harbor avoidable costs such as pre-printed, non-recyclable labels and logistics costs back to the distribution center. Doddle’s Returns Platform digitizes the returns journey enabling retailers to reduce costs, improve sustainability & drive customer loyalty.
I would say that so far my favorite part about the app is the amazing customer service team. They are wonderful!
Excellent customer service & everything works as a charm. This helped our company focus on growing, while having an automated system process returns for us. (Plus, its so easy for the customer!)
It's free and it works. What more can you ask for?? Fast and friendly customer service. Definitely recommend!