Improve Customer Experience

No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide

Reduce Operational Costs

Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals

Easy Two Step Integration

Simply download the app, complete to contact form and a quick on boarding process

Om FREE Returns & Exchange Portal

Doddle’s digital returns platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications.

Doddle Returns Features:

Digitized end-to-end returns journey
Fully customizable retailer branded returns portal
Retailer branded customer communications
Paperless returns with an option to print a label
Integrated returns tracking
Capability to offer paid or free returns
Return rule settings e.g. non-refundable items
Return approval options
Returns data dashboards

Get set-up in two easy steps

Download the Shopify App
Complete the contact form

Doddle Returns is currently available in U.S. only

More About Doddle

We help retailers around the world create e-commerce returns experiences that attract customers, create differentiation and foster loyalty.

e-Commerce returns harbor avoidable costs such as pre-printed, non-recyclable labels and logistics costs back to the distribution center. Doddle’s Returns Platform digitizes the returns journey enabling retailers to reduce costs, improve sustainability & drive customer loyalty.