Improve Customer Experience
No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide
Reduce Operational Costs
Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals
Easy Two Step Integration
Simply download the app, complete to contact form and a quick on boarding process
有關 FREE Returns Portal
Doddle’s digital returns platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications.
Doddle Returns Features:
- Digitized end-to-end returns journey
- Fully customizable retailer branded returns portal
- Retailer branded customer communications
- Paperless returns with an option to print a label
- Integrated returns tracking
- Capability to offer paid or free returns
- Return rule settings e.g. non-refundable items
- Return approval options
- Returns data dashboards
Get set-up in two easy steps
- Download the Shopify App
- Complete the contact form
Doddle Returns is currently available in U.S. only
More About Doddle
We help retailers around the world create e-commerce returns experiences that attract customers, create differentiation and foster loyalty.
e-Commerce returns harbor avoidable costs such as pre-printed, non-recyclable labels and logistics costs back to the distribution center. Doddle’s Returns Platform digitizes the returns journey enabling retailers to reduce costs, improve sustainability & drive customer loyalty.
I decided to use this app as a free alternative to an app we were already using. It has definitely done the trick. We had a few minor setbacks at first, but the Doddle team was able to help get everything working in a way that worked well for our site. Seamless integration and an easy to operate return platform.
Doddle has been great so far for our customers. The analytics are easy to use and they are open to feedback to make their platform work better. There were a couple of hiccups in the beginning but they were quickly resolved by Doddle.
Probably the worst app I've ever used. There is absolutely no customer service available to assist you. And there's no way to actually get this widget to work for your page. DO NOT DOWNLOAD. A WASTE OF TIME