DonateMate for Donations , 31 reseñas
We had some issues with the POS button, but Ben was patient and helped us to find the setting we needed to update. Everything is working smoothly now.
The ability to ask for Donations on the cart page has increased our donations substantially. I like it better that a popup, less obtrusive for the customer. Visible, but not annoying. We don't use the post-purchase feature because all our customers must go through the cart page.
Love this app! makes everything easy. Ben has also been super helpful and quick to respond to all my enquiries. Very much appreciated.
Ben has been incredibly supportive with helping us to implement DonateMate on our website and making changes to fit our needs. The app is super easy to navigate and we are looking forward to sharing it with our customers/supporters soon!
I can only recommend this in every shopify store, really simple and useful.
We have been using this app for a couple years now and have found it very helpful to be able to offer an occasional product for a donation of any amount. The donor can enter any amount they would like to give!
We recently ran into a snag with the app and Ben provided excellent customer service, helping us remedy the problem quickly. Highly recommend if you want to offer products for a donation of any amount.
Ben from DonateMate has been phenomenal to work with. First, the app is excellent and helps our small non-profit capture added revenue through ancillary donations made at the checkout process. But then, whenever we have needed support or customization, Ben has been available right away - and, goes above and beyond, helping us think outside of the box and taking our original idea / edit and making it much better. I highly recommend the DonateMate app because of it's functionality, but behind every app needs to be a good person or team - and in this case, the Ben from Australia behind DonateMate is worth partnering with to add this app to your Shopify store experience!
Just didn't work right. Glitched out when adding donation to cart on front end. Donation product doesn't have an option to fill in your own amount. Kept sending me through the set up process even after I had a product in place.
Thanks for the review. Unfortunately, you never completed the install process so the app couldn't operate correctly on your shop! I've reached out to you via email but have yet to hear back from you.
I worked with a collaborator who downloaded this app on my Shopify site but an odd HTML error kept appearing while logged in as an admin. My collaborator wasn't able to fix it. Fortunately, I reached out to DonateMate on my own for help. Ben at Donate Mate quickly fixed the error within minutes. This is the perfect app for my nonprofit! I could not find an app that fit my needs like this app. Thanks so very much! Ben you absolutely ROCK!!
I used this app to build a sort of fake Patreon site for a live music venue. In addition to subscriptions, we needed to offer a Pay-What-You-Can feature for those who just wanted to contribute outside of the recurring payments system.
I looked at several PWYC apps and actually installed them all to see how they worked, how they fit into the theme, and what options were available.
Each app had one or two things that I didn't like, so I picked the best among them (DonateMate) and contacted the developer to see if there was any way to change the app to fit my needs.
Not only was this fella super quick to respond, but he held my hand through several changes (this is not my first website, but it is my first Shopify site, and lots of things are not where I expected them). This guy even followed up to make sure that I was happy with the changes and that I didn't need anything else. He's made my Christmas card list.
TLDR: App is pretty solid out of the box but the support is A+ outstanding. Would recommend.
Thanks for the review! It's been great working with you on your shop.
Had a great experience with the app developer while trying to get set up. Very easy to use and so far so good on functionality. Highly recommend.