Reviews (758)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement, conversions, and sales with features like WhatsApp chatbots and automated messages. It's easy to set up and use, even for beginners, and integrates well with platforms like Klaviyo and Judge.me. The support team is responsive and helpful, significantly improving ROI and customer satisfaction through effective automation tools like Shopify Flow and abandoned cart recovery.

January 25, 2026

It's good.. but I guess it's expensive as compared to wati and other third party apps

UK+ Fashion
Pakistan
About 1 month using the app
July 23, 2025

Dondy has been a game-changer for our customer support. Fast setup, easy to use, and our customers love the WhatsApp chat option. Highly recommend!

NatureVitality Co.
Ghana
7 days using the app
July 27, 2025

Il mio negozio
Italy
6 days using the app
July 17, 2025

RaptorTrail
Spain
About 4 hours using the app
Dondy replied August 13, 2025

Thank you for your rating! If you ever need assistance or want to get more out of Dondy, our team is always available to help - feel free to reach out anytime.

July 28, 2025

Girls Mart
Pakistan
4 minutes using the app
July 21, 2025

Piera Scarpe
Chile
6 minutes using the app
July 29, 2025

Biita Loop Store
Paraguay
3 minutes using the app
July 28, 2025

MobyWash.EU
Netherlands
1 minute using the app
July 17, 2025

MUSTACHE
Pakistan
3 minutes using the app
July 12, 2025

COOLFUN
China
2 minutes using the app
Dondy replied August 13, 2025

Thank you for your rating! If you ever need assistance or want to get more out of Dondy, our team is always available to help - feel free to reach out anytime.