Reviews (758)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement, conversions, and sales with features like WhatsApp chatbots and automated messages. It's easy to set up and use, even for beginners, and integrates well with platforms like Klaviyo and Judge.me. The support team is responsive and helpful, significantly improving ROI and customer satisfaction through effective automation tools like Shopify Flow and abandoned cart recovery.

August 9, 2024

I have been using this app for almost 30 days, The customer support they are providing is appreciative. They are still improving some missing features time to time.
They still need to improve few things like:-
*Customer should have option to send campaign instead of contacting their support team every time to add extra buttons.
*GIF option should be added in the campaign.
*They only take data from shopify triggers, if customer is using different app for checkout they can't track it and still sends whatsapp abandoned checkout messages to the customer who successfully placed the order.

Daazio
India
About 2 months using the app
January 3, 2024

Chaty made it unbelievably easy for our customers to get in touch with us through multiple messaging services— including WhatsApp, Messenger

Not only was it done in the time it would take to pour a glass of water, their customer support has been nothing short of amazing (thank you, Dandy!).

If you're looking for a way to make it easier for website visitors to contact you, I can't think of a better solution out there.

Goodies & Jollies
Pakistan
About 22 hours using the app
July 28, 2025

Henüz inceleme yapıyorum. Daha sonra yorumumu güncelleyeceğim.

banayenibi
United States
8 months using the app
October 6, 2025

Proceso muy facil y practico

NovaHogar360
Dominican Republic
13 minutes using the app
August 18, 2025

ok esta bien

Oroo Spirulina
Colombia
4 days using the app
July 22, 2025

buena

Frutos secos Amalia
Chile
About 1 month using the app
February 10, 2025

Esta aplicación ha sido de mucha ayuda, aunque creo que les falta agregar algunas funciones para segmentar o excluir segmentos, pero hasta ahora todo perfecto, nos ha ayudado a vender por este canal.

Botines Charros LLC
United States
13 days using the app
February 13, 2025

El botón de WhatsApp se integra fácilmente con la tienda. Uso el plan free pues mi negocio es aún muy pequeño.

Expertibox
Colombia
Over 1 year using the app
July 29, 2025

Muy buena y util para los emprendedores que estamos comenzando y no podemos incurrir en muchos costos, esta opcion gratuita es genial

My Store
Ecuador
11 minutes using the app
July 15, 2025

good

Castify.pk
Pakistan
2 days using the app