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It's a spectacular application in every sense, from its functionality—I can automate everything with WhatsApp messages in my store—to customer service. I highly recommend it; they know what they're doing, and I fell in love with their customer service. They deliver everything you need. Congratulations!
First of all the customer care and service is excellent. Full set up support. The actual features are always being expanded. What’s app comms for our customers is brilliant and the ability to sell extra to our customers is excellent. So much better than email and NOT EXPENSIVE. Very easy to use. Highly recommend to all e-commerce brands. Auto replies to maintain engagement have also enhanced this service. 10/10
This app is an absolute must-have for all Shopify users! Integrating it with your theme is a breeze, and setting up automations along with workflows couldn’t be simpler.
Their customer service is top-notch as well. I had a question about setting up variables, so I sent them a WhatsApp message, and a customer service rep named Fakhrul was incredibly helpful. He walked me through each step and made sure I successfully configured everything I needed.
Highly recommend for anyone looking to streamline their Shopify operations!
"I've been using the 'Dondy' app on my Shopify store for a while now, and it's been fantastic! The WhatsApp icon makes it so easy for customers to reach out. It's user-friendly and has significantly boosted my customer interactions. Highly recommend it!"
We highly recommend Dondy! Their platform is very user-friendly, their prices are fair, and the customer support is excellent — always quick, helpful, and professional. It’s a great solution for sending broadcast messages easily and efficiently. Dondy makes it simple to manage customer communication and marketing in one place. We’re very happy with their service and will continue to use and recommend them!
Absolutely Essential for Shopify Stores!
Dondy has been a total game-changer for our store's communication strategy. From the moment we installed it, everything just worked. The setup was seamless, the dashboard is intuitive, and the features are exactly what we needed to engage our customers on WhatsApp;
abandoned cart recovery, order updates, welcome messages, and more.
What really sets Dondy apart is the incredible ROI, we've seen a significant increase in recovered sales and customer satisfaction. It’s like having a full-time marketing assistant working behind the scenes.
The support team is responsive, knowledgeable, and genuinely cares about helping your store grow. If you're serious about conversions and want to meet your customers where they actually are on WhatsApp then this app is a no-brainer.
Highly recommend. 10/10.
we use this app for 4 store. We have 119X ROAS with this APP. Especially automation feature ise absolutely perfect to increase ROI. Thank you
Forget about the other WhatsApp automation apps on Shopify. Dondy is the clear leader and the benchmark. I received assistance setting up automations and Or Schreiber (the founder) went above and beyond to help me set up a campaign. Excellent app coupled with switched-on support.
This app is a fantastic tool for working with WhatsApp, enabling us to send automated messages and conduct one-time campaigns effortlessly. The customer support team is incredibly proactive, always going the extra mile to help us enhance our revenue. Thank you so much—keep up the great work!
I had a great experience with the Dondy App support team on Shopify. "Or" provided outstanding assistance throughout the integration and verification process of our WhatsApp number. He was knowledgeable, patient, and extremely helpful, making the entire setup smooth and stress-free. Excellent service — thank you, Or!