Reviews (893)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

March 29, 2024

Recently, I used Dondy, where I encountered exceptional customer service, especially from an employee named Orr. Orr quickly addressed a minor issue I had with the app, providing clear, easy-to-follow assistance and even checking back to ensure everything was resolved. Their proactive, caring approach not only solved my problem but also made me feel valued. This level of service, combined with the app's excellent functionality, truly sets Dondy apart. Orr's dedication reflects the company's commitment to user satisfaction and trust, making it a standout choice for anyone seeking quality service alongside innovative technology

Zefyra
Spain
About 1 month using the app
July 30, 2023

What a great app.With the help of this app costumer can easily reach us.I recommend this app to everyone who want to stay connected with their costumers.

My Store
Pakistan
4 months using the app
April 20, 2023

Best app ever i really recomend it for every web stores. It’s simple, you got a free plan and it work perfectly

Lendário Store
Portugal
4 months using the app
August 25, 2023

Super Simple App. Very Effective. I lam using in my online store and it is working perfectly. highly recommended.

Taimor Fashion
United Arab Emirates
4 months using the app
September 19, 2023

Muito bom

mercado mz
Mozambique
4 months using the app
July 30, 2023

easy and highly useful app when it comes to make customer engagement easy dondy is one of the you can definitly try highly recomended apps for store onwers

Global Smart Ware
Pakistan
4 months using the app
May 25, 2023

Inbal‘s dedication shines through in every aspect of the app. You won’t find a better app than this

Canna-Help You
South Africa
4 months using the app
May 7, 2023

Excellent App to integrate in your Shopify store.All the necessary settings are there.
Really easy to setup...Highly recommended

TrendSwirl
Pakistan
4 months using the app
December 3, 2023

Best application

Traditional Collection
Pakistan
4 months using the app
October 10, 2023

very good app recommended to all store owner

Multi Brand Mafia
United Kingdom
4 months using the app