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I usually do not write reviews but for this addon is a must to businesses everywhere. Not only they have great customer service (Suliaman you are amazing rep) who answer your emails so quickly but everything I asked for customization was done quickly and efficiently. These guys are top notch. Every product is only as great as the customer service behind it.
The addon app itself is quite useful because it makes searching on your website easier because of the simplicity it brings to it with categories and sorting options. You will notice users starting to purchase different items that usually are buried sometimes when businesses have alot of products to showcase.
Overall top notchj experience and service. A must have for any business - just give their 30 day free trial a go and see for yourself!
Just completed our first free month trial on this app. This app is very simple to use, has a lot of useful features to potentially help increase sales. My representative, Andrew has been very professional and friendly in guiding me through the apps features making it easy to understand. He was also able to work out a good subscription plan that works best for my company. Greatly appreciate his help, looking forward to continuing with the app and working with Andrew for any assistance if need be.
Doofinder is an excellent app that I would highly recommend to anyone looking to improve their e-commerce store's search functionality. This app has all the features and functionality you need to create a seamless and efficient search experience for your customers.
Sulaiman was able to answer all my questions and their tech team provided solutions quickly.
Doofinder integrated beautifully with our website. Their customer service representative, Johanna, was very quick to respond, and she answered all of our questions.
The search bar function is amazing! Clean and quick response during searches. It really helps when our website has a huge amount of products. Luis is very helpful in guiding and explaining each functions. Would definitely recommend!
This was great add-on to the website that helps streamline the search process for our customers. Frame, our representative, was extremely helpful, taking the time to walk us through all the benefits and uses of the App.
¡Quiero felicitar al increíble equipo de Doofinder, en especial a Sara, por su sobresaliente disponibilidad y compromiso! La experiencia con la aplicación ha sido simplemente fantástica, y su servicio de búsqueda es verdaderamente excepcional.
La atención y la asistencia que hemos recibido por parte de Sara y su equipo han sido nada menos que excepcionales. Siempre estuvieron allí para responder a nuestras preguntas, resolver problemas y proporcionar orientación cuando más lo necesitábamos.
La aplicación en sí ha mejorado significativamente la experiencia de búsqueda en nuestro sitio web, brindando a nuestros usuarios una forma más eficiente y efectiva de encontrar lo que necesitan. Los resultados han sido notables, y Doofinder ha desempeñado un papel clave en la optimización de nuestra plataforma.
En resumen, Doofinder y su dedicado equipo, en especial Sara, merecen un gran reconocimiento por su servicio excepcional y una aplicación increíble. Estamos emocionados de continuar utilizando esta herramienta y esperamos ver más mejoras en el futuro. ¡Gracias por su arduo trabajo y compromiso continuo!
Atentamente,
Great app. Before I installed it, I regularly missed sales due to misspelled searches. With this app, it's a non-issue. Also, I love how it suggests products once you simply hit the search bar. I wish there was a bit more transparency on some stats, but I was promised that my feedback will be addressed. Also, I want to mention outstanding customer service. Mario, the representative that was working with me, was nothing but responsive, helpful, courteous, and patient – working with me around my schedule. Thank you Mario! You sold it:)
la busqueda para el usuario mejora, le es más fácil encontrar productos que son populares, con lo cual te ayuda a aumentar la venta
Vendor reached out and asked we run through the trial which we reluctantly did as our theme search function was already pretty good. After going through the trial we did find value in the improved search analytics and function. Support has been thorough to get the app setup and to ensure it was working properly and we were aware of all the features. We decided to keep the app after going through the trial.