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Doofinder integrated beautifully with our website. Their customer service representative, Johanna, was very quick to respond, and she answered all of our questions.
The search bar function is amazing! Clean and quick response during searches. It really helps when our website has a huge amount of products. Luis is very helpful in guiding and explaining each functions. Would definitely recommend!
This was great add-on to the website that helps streamline the search process for our customers. Frame, our representative, was extremely helpful, taking the time to walk us through all the benefits and uses of the App.
¡Quiero felicitar al increíble equipo de Doofinder, en especial a Sara, por su sobresaliente disponibilidad y compromiso! La experiencia con la aplicación ha sido simplemente fantástica, y su servicio de búsqueda es verdaderamente excepcional.
La atención y la asistencia que hemos recibido por parte de Sara y su equipo han sido nada menos que excepcionales. Siempre estuvieron allí para responder a nuestras preguntas, resolver problemas y proporcionar orientación cuando más lo necesitábamos.
La aplicación en sí ha mejorado significativamente la experiencia de búsqueda en nuestro sitio web, brindando a nuestros usuarios una forma más eficiente y efectiva de encontrar lo que necesitan. Los resultados han sido notables, y Doofinder ha desempeñado un papel clave en la optimización de nuestra plataforma.
En resumen, Doofinder y su dedicado equipo, en especial Sara, merecen un gran reconocimiento por su servicio excepcional y una aplicación increíble. Estamos emocionados de continuar utilizando esta herramienta y esperamos ver más mejoras en el futuro. ¡Gracias por su arduo trabajo y compromiso continuo!
Atentamente,
Great app. Before I installed it, I regularly missed sales due to misspelled searches. With this app, it's a non-issue. Also, I love how it suggests products once you simply hit the search bar. I wish there was a bit more transparency on some stats, but I was promised that my feedback will be addressed. Also, I want to mention outstanding customer service. Mario, the representative that was working with me, was nothing but responsive, helpful, courteous, and patient – working with me around my schedule. Thank you Mario! You sold it:)
la busqueda para el usuario mejora, le es más fácil encontrar productos que son populares, con lo cual te ayuda a aumentar la venta
Vendor reached out and asked we run through the trial which we reluctantly did as our theme search function was already pretty good. After going through the trial we did find value in the improved search analytics and function. Support has been thorough to get the app setup and to ensure it was working properly and we were aware of all the features. We decided to keep the app after going through the trial.
A very powerful and intuitive upgrade to the most critical part of an e-commerce website. Enjoyed the service that we received that walked us through the trial and helped us understand the analytics that the new search bar was capturing. Happy to be a new customer and looking forward to using this new tool to increase our conversion rate and our ability to get our customers to what they are looking for.
This is a much better search tool for our customers than what we were previously using. It gives much more accurate search results and is configurable. I would definitely recommend this to anyone who is looking to upgrade their search functionality.
Wouldn't normally purchase an app from a sales call, but this actually does work and resolved our 'search' issues on a fairly basic Shopify Theme template. We now have sliding price search functionality within the search, along with the ability to capture 'misspelt' items. Great tool at a reasonable cost effective price.