Avis (853)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
14 avril 2023

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas,

ont dois se débrouiller seul

TECIN-PRINCIPALE
France
Environ un an d’utilisation de l’application
DOOFINDER SL a répondu 18 avril 2023

Nous vous avons certainement déçu. Nous n'avons pas pu vous aider à la configuration et vous vous êtes senti abandonné et sans aucun support.

Nous pensons que le problème ...

17 octobre 2023

Muy buena y eficiente para poder facilitar a los clientes la búsqueda de productos y lograr una mejor y mas rápida experiencia de compra.
Creo que es muy importante para incrementar las ventas en la tienda en linea.

Cardela
Mexique
14 jours d’utilisation de l’application
2 février 2022

Great app to add on and the results are instant so very cost effective especially having the individual search history.

Kudos Companies
Royaume-Uni
14 jours d’utilisation de l’application
Modifié le 8 août 2024

"DooFinder Support is NON-EXISTENT and many Glitches/Issues"

We've had Doofinder set up(enterprise level, so we had EVERY feature at $108/month) on our site for nearly a year now (started 8/23). Although the interface seemed great at first, it wasn't very configurable with our large catalog of products (about 400 visible and 200 non visible). We had random glitches where all products were seen by ...

Earthwise Packaging
États-Unis
12 mois d’utilisation de l’application
14 mars 2023

Sara Diaz has been incredibly helpful in integrating this app into our store. She took the time to explain everything thoroughly. Can't wait to see the results.

Country Home Candle
Canada
11 mois d’utilisation de l’application
7 février 2024

Very bad experience. Very satisfied at the beginning, but the problems soon piled up.

Images are not visible when searching, and they cannot solve the problem. I've been emailing for weeks now, and they don't read the content of the emails.

So be careful! I wouldn't recommend this app.

kleinkantoor
Pays-Bas
10 mois d’utilisation de l’application
DOOFINDER SL a répondu 9 février 2024

We deeply regret the inconvenience you faced. We've swiftly addressed the image visibility issue for all your countries. I have checked with the support team, and the problem ...

10 octobre 2022

A useless app that does what our normal search engine does unless you add loads of add ons and the prices for everything is astronomical!
Because of this I cancelled our subscription only to be charge AGAIN after I unsubscribed and deleted the app!

Cecil's Confectionery Ltd
Royaume-Uni
10 mois d’utilisation de l’application
28 juin 2022

Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to ...

Frances Jaye
États-Unis
10 mois d’utilisation de l’application
5 avril 2021

Great solution for searching your website. Visually the best we tried so far. Alistair in sales was easy to work with and fast at setting up the app.

Joker Machine
États-Unis
10 jours d’utilisation de l’application
26 mars 2021

I like the simplicity of this app compared to other providers, and is focused only on Search. The sales specialist was very helpful and patient pre sales. I look forward to some good results!

Modern Toss
Royaume-Uni
9 jours d’utilisation de l’application