Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
10 mars 2021

Really easy to use and set up a trial. It's clearly a good search feature and worth the price. Imanol was very friendly

Gleem Paint
États-Unis
16 jours d’utilisation de l’application
9 novembre 2022

Very useful app. Now our search bar works great and customers can find what they look for.
Great customer support from Doofinder team

Pensoinverde
Italie
15 jours d’utilisation de l’application
21 septembre 2022

I like the way this program looks on my website. Thank you Andrew for your help and continued support.

Imagination Station
États-Unis
Environ un an d’utilisation de l’application
14 avril 2023

Aucun service client, aucune aide pour nous aider à la configuration du module , nous ne recommandons pas,

ont dois se débrouiller seul

TECIN-PRINCIPALE
France
Environ un an d’utilisation de l’application
Doofinder a répondu 18 avril 2023

Nous vous avons certainement déçu. Nous n'avons pas pu vous aider à la configuration et vous vous êtes senti abandonné et sans aucun support.

Nous pensons que le problème est causé par l'utilisation du plan gratuit de base et nous n'avons pas été en mesure d'expliquer pleinement jusqu'où vont les fonctionnalités de ce plan.

En ce moment, il semble que vous ayez déjà pris une décision totalement irrévocable et sans aucun retour en arrière, ce qui est tout à fait compréhensible. Sinon, nous serions ravis de vous aider une deuxième fois.

Nous vous contacterons par e-mail.

2 février 2022

Great app to add on and the results are instant so very cost effective especially having the individual search history.

Kudos Companies
Royaume-Uni
14 jours d’utilisation de l’application
14 mars 2023

Sara Diaz has been incredibly helpful in integrating this app into our store. She took the time to explain everything thoroughly. Can't wait to see the results.

Country Home Candle
Canada
11 mois d’utilisation de l’application
10 octobre 2022

A useless app that does what our normal search engine does unless you add loads of add ons and the prices for everything is astronomical!
Because of this I cancelled our subscription only to be charge AGAIN after I unsubscribed and deleted the app!

Cecil's Confectionery Ltd
Royaume-Uni
10 mois d’utilisation de l’application
28 juin 2022

Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!

Frances Jaye
États-Unis
10 mois d’utilisation de l’application
5 avril 2021

Great solution for searching your website. Visually the best we tried so far. Alistair in sales was easy to work with and fast at setting up the app.

Joker Machine
États-Unis
10 jours d’utilisation de l’application
3 novembre 2022

This companies pricing structure is absurd. It's not based on "searches" it's based on api requests which turns out is each item it pulls up in the search. Got 15 bacon t-shirts? Well, that's 15 requests for 1 search. To make things even worse their search app by default split up all of our products into variants and then showed each variation (color and size) to the customer instead of just the main product itself, so we had 6,000+ requests the first day after 133 customer searches which oddly enough didn't result in a single sale (15 bacon shirts, 6 sizes, 6 colors = 540 requests per customer search. Trial is for 1,000 requests). It's almost like they intentionally want to milk the customer for every single request possible BY DEFAULT! Just based on that one day of use, we would have to pay $400 a month just to keep this app running.

Textual Tees
États-Unis
9 mois d’utilisation de l’application
Doofinder a répondu 4 novembre 2022

Dear sirs,
Please accept our sincerest apologies for all the inconveniences we have caused. We have looked at the very unsual volume of requests. It seems to be related to a setup problem that ocurred in our side. Nothing to do with the variations of colors and sizes (these do not trigger additional requests). Actually the real "search" related volume of requests has been 133.
During the 30 day trial you have unlimited requests totally free. We are trying to contact to see if we can help you solve this.
Again, please accept our sincerests apologies for all the troubles we have caused.