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La aplicación y el soporte técnico es muy bueno, especialmente Alejandro desde España se ha preocupado en todo momento del buen funcionamiento de la app. Al comienzo tuvimos problemas porque no nos respondian los mensajes pero era debido a que se les estaba colando en la papelera del correo no deseado. Todo bien en este momento, gran app con muchas ganas de implementarla y ponerla a funcionar. Buenas posibilidades de personalización. Estamos tratando de hacerlo funcionar en una tienda con diferentes idiomas y confiamos en que con ayuda de soporte podamos optimizarlo aún más. Contra: El sistema no detecta la divisa del visitante y siempre muestra los precios en la moneda en la que está configurada la tienda. Eso es un gran limitante que, temporalmente, se puede corregir retirando los precios de los resultados de búsqueda pero LO IDEAL sería que los precios se mostraran en la divisa que escoja el usuario o lo sea asignada de forma geo-determinada. Por esa cuestión la valoramos con 4 estrellas. Le daremos 5 si conseguimos finalmente solucionar esa cuestión que haría sin duda la mejor app de búsqueda para ecommerce actualmente. GRACIAS!
I did love this app when it worked however searches even by the exact name are not working for me. I have reached out twice for help once 20 days ago and second time 12 days ago. I am cancelling my service. Too bad, it was good while it lasted but customer service seems to be lacking once they have your money. I even pay for the upgraded plan and am paying $129 US per month. Save your money and find another app.
We sincerely apologize for not meeting your expectations and the inconveniences caused.
We fell short in providing the level of support and service you deserve.
As per our meeting yesterday we understand that it is now solved to your satisfaction. Thanks for giving us that second opportunity.
Best search engine on woocmmercew and shopify , really easy to setup and great customerservice by Shaun Kirby.
App seems to work well and Luis very helpful setting it up. It hasn't had a massive impact on sales yet, but we have signed up to it to give it a proper chance.
Thankyou Shaun for your fantastic support, which hopefully will lead to lots of extra sales. Doofinder does seem a great app for people who don't have the time to promote their site. Our company is one of them. Thanks Dave Somers The Wetworks
Yesterday I installed Doofinder, and today I received a message from the developer "Your trial period expired. Your account is now limited to 1000 requests/month." The 30-day trial period expired in less than a day. Interesting! Honestly, I didn’t have time to figure out if this app was what I was looking for or not.
It's a great idea and I'm sure it is beneficial for a lot of businesses, but it has not provided much benefit to our business. Our online store doesn't generate a lot of sales - we do more business synced to eBay and Reverb. When we first got started, our rep, Matheus, was very helpful and reviewed the dashboard and all of the options available. I did work on some things to improve the search for our store in the dashboard. The search feature is nice with the extra filters, but it hasn't led to an increase in sales and our website's theme already has a search bar built in - at no extra cost to us. So we feel like it wasn't worth the expense and uninstalled it this morning.
After using it for a while, we noticed images never get indexed. Great for large inventory websites which trigger specific searches! Searches are fast, Support is excellent!
We have thousands of active products on our site. Navigation had been a challenge we faced for a long time. DooFinder had immediate and significant positive impact on search and site navigation for our customers, increasing sales and conversions. Support is knowledgeable and responsive. We're implementing other included resources. Wish we had found them sooner and HIGHLY recommend DooFinder.
This is a good app, however I only gave a 1 star rating as this did not work 100% as an out the box solution. The app needed to be adjusted slightly in order to work perfectly with our store, and unfortunately the team at DooFinder are unable to offer any type of coding help and I was advised to get an external developer to help.
The app itself is great and has lots of features, however the price for these features in our opinion are very expensive compared to other solutions.
Overall this is a good solution if it works with your store straight away. Its a shame that the 2 minor issues we faced with the scrolling and mag glass could not have been resolved, otherwise we would have used this app for a long time.
Our recommendation would be to try before you buy.