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Amazing app. Luis was very helpful during the trial and through the whole process helping me configure it in a way that helps the customer. I have now fully subscribed and await the new layer design!
Very happy with the service and search engine & filters. great support from the team. it's worth it to pay for it. gives accurate result
Early days but seems to be a really good app - really helpful staff who talked through the whole thing with me. Looking forward to hopefully higher conversion rates!
Finally someone trying to sell me a service that is actually worth the price tag. Was sold after the free trial and added 2 sites for one price
Wish I had discovered this earlier. Rapid search!! Great discovery (no pun intended!) First class set up experience from Lennon. Trial proved the ROI benefits. If you have a lot of SKU you need to look at Doofinder.
Love this app so far, it makes our search look very robust, and easy to navigate. Also the sales and support team are absolutely wonderful to work with, we had the pleasure of working with Imanol, and he made to set-up and execution of this app very easy for our team who did not have the time to spend setting it up themselves.
Kiran was courteous and prompt with his assistance in getting the doofinder app setup. We are happy with our new search functionality.
STOP NOW - In almost a decade of using shopify I've never written a review. This is the first time I've felt so strongly to do so - listen up. The pricing is less than transparent. Every single time the search updates it counts as multiple requests and out-of-the-box it updates *on every single key stroke*. The whole app appears to be designed to maximize your requests and force you into a higher plan. When I spoke to customer support they had to get a second person to weigh in on how to reduce these requests and that person said "they weren't supposed to say it". Even after disabling all the features arguably designed to maximize your usage as suggested by the "rogue representative" there's still constant drains. I entirely disabled the automatic product synchronization and still got over 100 requests counted for product synchronization for the day. This is before we even discuss the black-hat practices of the search itself. For the 44 searches performed yesterday 1,144 "requests" were made. Every single search on your website will count as a minimum of 26 "requests", so when you're looking at pricing take the plan you want and move two steps up, if not three. This $100+ app is being replaced by a $15 app that does the same thing with clear pricing based on product catalog size.
Dear sir,
On behalf of my entire team, From Sales to Customer Success, Support, Development and our R&D teams, please accept my sincerest apologies.
We try our utmost best in all spheres, but this time, we undeniably screwed up.
Thank you for taking the time to write the details of all that went wrong. Even though it's embarrassing for all of us to read, details help us understand and diagnose where things went wrong.
I am contacting you directly to apologise in person, and if you don't mind, to get some additional feedback so we can have a better understanding of what went awry.
Juan M. - VP
Great app to expand your shops search capabilities. Alistair and his team were awesome to work with.
Really easy to use and set up a trial. It's clearly a good search feature and worth the price. Imanol was very friendly