리뷰 (882)

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2023년 2월 9일에 편집됨

DoFinder is a very good Search Engine Tool that can make a big difference in your store conversion rate by giving your customers better searlch results,
their customer service is super excellent espacially Roco; thanks for your support & patience, all set up now!
The only concern in my openion is the pricing which is high & need to be revisited.
https://nutritionplus.com/
Thanks
Walid

Nutrition Plus
캐나다
앱 사용 기간 대략 1개월
2021년 10월 5일에 편집됨

EDIT4: German speaking support is very good, very happy with them. The whole set up took a little, but I believe tonight we can finish the implementation!
EDIT5: I have removed doofinder, since I need to have the order of products identical to the order of the items in the store, plus it should not use the item descriptions, only the tags.

bentelinn home
독일
앱 사용 기간 28일
답글 DOOFINDER SL 개 2021년 9월 13일

We are very sorry that the initial configuration and setup was not as smooth as it should have been. Sincerest apologies for the inconvenience. We think all is fixed now, but in case we have overlooked anything, or you have any further concerns or doubts, please do contact us. We are here to help.

2023년 3월 20일

At Vellica.com, we sell engraved crystal and acrylic awards and corporate gifts typically as B2B. Lauren at Doofinder.com helped me understand and configure the app for the trial. Over that time, she contacted me 3 times to check in and advise. As an example, when using the site's search bar with the term "oval", the results - which populate lightning fast - display awards with oval bases, tops, or any other component with the word oval in the description. It's AI capability helps the app to improve as more searches are done by prospects. It keeps tract of CTR and Conversions resulting only from searches done via my website search bar so I know if I'm making $ with doofinder, which I already have during the trial period which is now coming to a close. It paid for itself, so I subscribed.

Vellica Awards
미국
앱 사용 기간 27일
2022년 6월 30일

STOP NOW - In almost a decade of using shopify I've never written a review. This is the first time I've felt so strongly to do so - listen up. The pricing is less than transparent. Every single time the search updates it counts as multiple requests and out-of-the-box it updates *on every single key stroke*. The whole app appears to be designed to maximize your requests and force you into a higher plan. When I spoke to customer support they had to get a second person to weigh in on how to reduce these requests and that person said "they weren't supposed to say it". Even after disabling all the features arguably designed to maximize your usage as suggested by the "rogue representative" there's still constant drains. I entirely disabled the automatic product synchronization and still got over 100 requests counted for product synchronization for the day. This is before we even discuss the black-hat practices of the search itself. For the 44 searches performed yesterday 1,144 "requests" were made. Every single search on your website will count as a minimum of 26 "requests", so when you're looking at pricing take the plan you want and move two steps up, if not three. This $100+ app is being replaced by a $15 app that does the same thing with clear pricing based on product catalog size.

Oem Car And Truck Seats
미국
앱 사용 기간 21일
답글 DOOFINDER SL 개 2022년 7월 1일

Dear sir,
On behalf of my entire team, From Sales to Customer Success, Support, Development and our R&D teams, please accept my sincerest apologies.
We try our utmost best in all spheres, but this time, we undeniably screwed up.
Thank you for taking the time to write the details of all that went wrong. Even though it's embarrassing for all of us to read, details help us understand and diagnose where things went wrong.
I am contacting you directly to apologise in person, and if you don't mind, to get some additional feedback so we can have a better understanding of what went awry.
Juan M. - VP

2023년 7월 11일

Fenomenalno!
Veoma korisna aplikacija, a support ekipa je uvek spremna da izađe u susret.

Preporuke

Kuce i Mace
세르비아
앱 사용 기간 대략 3시간
2020년 11월 9일

Completely messed up my website. I am trying to remove the search bar coding. Use them at your own risk.

RisaRose Luxury Shop
미국
앱 사용 기간 2일
답글 DOOFINDER SL 개 2020년 11월 9일

We are terribly sorry you had problems with our app...
We are contacting you directly to help you solve whatever happened.

2023년 6월 8일

Doofinder has transformed the search feature on our websites. More visibility for our end users leads to a better conversion rate. Thanks to Nicole for her professionalism and taking the time to show the different features of the app. Highly recommended!

GovEyewear
미국
앱 사용 기간 40분
2021년 3월 19일

We have used this on our MrCrimbo Website and it has had a positive impact on the customer experience. Working with Kiran is a pleasure and responses and solutions are quick.

XS-Stock.co.uk
영국
앱 사용 기간 24분
2023년 9월 26일

Paint Stop Limited
영국
앱 사용 기간 7개월
2023년 10월 2일

Hiromi Paper, Inc.
미국
앱 사용 기간 대략 1개월